SACRAMENTO, Calif., April 13, 2017 /PRNewswire/ -- The California Chronic Care Coalition (CCCC) today announced it is expanding its MyPatientRights.org website, an online resource helping patients across the nation who have experienced barriers to care or are dissatisfied with their health plans. Launched in 2015 in California, the website has helped more than 20,000 patients navigate their health plan and learn their rights.
"MyPatientRights.org is a one stop shop for patients to file complaints with their health plans and state regulators. We saw the help it provided to people in our state and knew there was a need to build out the resource across the nation," said Liz Helms, president and CEO of CCCC. "As health plans make cost cutting decisions that impact patient care, MyPatientRights.org provides patients with the help and confidence they need to demand the care they deserve."
The types of complaints filed with regulators and health plans include:
- Denials to specialists
- Denials to important procedures
- Barriers to prescription medicines
- Delays receiving tests for chronic diseases
- Medical bills from out-of-network providers
- Balanced billing issues
"MyPatientRights.org is inspired by actual heath care consumers who want to make it easier for patients to understand how to resolve issues with their health plans," said Joan Werblun, R.N., chair of CCCC. "Californians have benefitted from MyPatientRights.org for the past two years and now people across the country will have access to this important resource."
The website includes a list of patient rights, common barriers to care and step-by-step instructions to file a complaint with a health plan and the state's regulatory agency. It also includes testimonials from real individuals who are dissatisfied with their health plan and have experienced lengthy delays or denials. MyPatientRights.org offers an opportunity for patients to share their stories and provide a true picture of health care barriers in 17 states.
MyPatientRights.org can help people in any state and has specific links for patients in California, Colorado, Florida, Illinois, Louisiana, Maine, Maryland, Michigan, Nevada, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Washington and West Virginia.
The website will only be successful if patients know it exists. To ensure it reaches those in need, the coalition is asking every patient advocacy organization in each state to add a MyPatientRights.org widget to their website(s) and educate and engage their legislators and other elected officials, medical providers, pharmacies, consumer groups and the media to help spread the word.
Please visit www.MyPatientRights.org for more information.
The California Chronic Care Coalition (CCCC) launched this website in California and is taking it nationwide to help people who have been denied treatment or medicines, experienced delays or are dissatisfied with the decisions made by their health plan. http://www.chroniccareca.org/
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