National Technical Systems Enhances Its Secure Online Customer Portal LabInsight to Provide Customers Instantaneous Access to Comprehensive Project Information
CALABASAS, Calif., June 10, 2014 /PRNewswire/ -- National Technical Systems, Inc. (NTS), a leading provider of testing and engineering services, announced today the expansion of its popular, innovative online LabInsight customer web application, providing customers with comprehensive and secure access to reports and other important data.
"NTS was the first testing and engineering services company to create a secure, online customer portal six years ago and it has evolved to become a valuable tool for our customers," said Jason Youmazzo, Director, Customer Experience.
Created in strict compliance with ITAR (International Traffic in Arms) regulations, the LabInsight portal helps NTS ensure the security of our clients' sensitive information, Youmazzo noted.
"Much like the banking industry, the airline industry and other service providers that communicate regularly with customers through web-based applications, our LabInsight application will deliver 99 percent of all our work-related information to our customers," Youmazzo added. "Our focus on this update is to provide instantaneous access for our customers to all data, project reports, project status, testing progress and video; in short, everything that we do for them. We know from our customers that this provides tremendous value when we are running tests and saves an incredible amount of time, while creating a seamless collaborative effort."
Currently, NTS customers can review and retrieve project documents and witness live testing through LabInsight. The goal by the end of 2014 is to expand LabInsight and provide complete access to everything project-related, Youmazzo added.
"We will be adding a variety of new features, including things such as pressure and vibration calculators," Youmazzo said. "If a customer needs a tool like this, all they need to do is go to the LabInsight portal, log in, and have instant access."
About National Technical Systems
National Technical Systems, Inc. (NTS) is the leading independent provider of environmental simulation testing, inspection, and certification services in the United States, principally serving the civil aviation, space, defense, nuclear, and telecommunications end markets. During its more than 50 years in business, NTS has built the broadest geographic presence and sole national footprint in the United States, an unparalleled breadth of capabilities, and has fostered continuous innovation, making NTS a unique one-stop resource to meet its clients' demanding and evolving requirements. Operating through a network of 25 technologically advanced testing laboratories across the United States, this geographically diverse footprint puts NTS facilities in close proximity to its more than 4,000 clients, allowing NTS to serve the nation's most innovative companies with industry-leading accessibility and responsiveness. NTS offers testing in more than 70 distinct categories, including environmental, structural, dynamics, fluid flow, EMI/EMC, lightning, product safety, acoustics, and other industry-specific tests, allowing it to handle its clients' most demanding needs. Additionally, the company is accredited by numerous national and international organizations, which allows NTS to have its test data nearly universally accepted worldwide. For additional information about NTS, visit our website at www.nts.com or call 800-270-2516
SOURCE National Technical Systems, Inc.