New Observer Platform Expands App Tracking and Bolsters IT Team Collaboration

MINNEAPOLIS, Jan. 30, 2012 /PRNewswire/ -- Network Instruments, a worldwide leader in network and application performance monitoring, today announced that its Observer performance management platform now provides in-depth tracking and analysis of Internet Protocol television (IPTV) video applications. Further, features have been added to facilitate the sharing of Observer data and analysis between IT teams, provide in-depth NFS transaction monitoring, and enhance GigaStor's security investigation capabilities.

IPTV
The Observer platform now fully supports the monitoring of multicast and unicast IPTV video streams in the context of overall network traffic. Teams can track critical performance metrics including Media Delivery Index (MDI), jitter, latency, and packet loss; alarm on specific IPTV errors, and they can also reconstruct and replay IPTV video transmissions.

"As enterprise organizations continually expand the ways they interact with customers, partners, and employees, they rely on our solutions to validate and optimize their large communication application investments," said Brad Reinboldt, senior product manager of Network Instruments. "As companies deploy IPTV, Observer will enable them to monitor IPTV streaming video, verify acceptable user experience, and confirm SLAs have been met."

Observer Reporting Server (ORS) Open Access
To streamline the process of sharing critical data and analysis between IT teams, the new ORS Open Access feature allows graphs, reports, and metrics from ORS to be embedded into third-party monitoring platforms, such as a Manager of Managers (MOM) or Security Information and Event Manager (SIEM) solutions. In addition, external platforms can obtain raw data from ORS and apply new analytics.

"The multitude of tools that IT teams use act as a barrier to coordinating performance management efforts," said Charles Thompson, director of product strategy for Network Instruments. "Utilizing ORS Open Access, teams are able to easily integrate in-depth application and infrastructure reports and metrics within their existing management solutions. With this complete picture of performance, security or operations teams can now track and accurately resolve issues."

Tracking NFS Traffic
The new version of the Observer platform now provides transaction-level analytics for Network File System (NFS) applications. This allows engineers to obtain response times, real-time and historical NFS errors, and transaction types within a single view. If an issue is discovered, the engineer can navigate directly to the problematic transactions and packets.

Identifying IP Location
The new GeoIP Capture feature enhances GigaStor's ability to assist in identifying the source of anomalous activities. In using GigaStor's historical analysis capabilities, managers can now identify the IP address, service provider, and potential location of unknown hosts or sources of malicious activity.

Additional Resources
Observer IPTV Monitoring
IPTV Monitoring Best Practices
Observer Product Family

About Network Instruments
Since 1994, Network Instruments, a leading provider of performance management and troubleshooting solutions, has helped organizations ensure the delivery of business-critical applications. The company's platform of management and reporting products provides comprehensive visibility into networks, infrastructure, and applications to optimize performance, speed troubleshooting, and assist long-term capacity planning. Headquartered in Minneapolis, the company does business in more than 50 countries. For more information, please visit www.networkinstruments.com.

SOURCE Network Instruments

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