New version of BBVA Compass Mobile Banking app has host of upgrades, including Apple Touch ID

- App adds to its winning formula

- New biometric authentication enhances accessibility, increases security

- Upgrades come soon after app named best in industry by Money magazine

Nov 06, 2015, 10:00 ET from BBVA Compass

HOUSTON, Nov. 6, 2015 /PRNewswire/ -- BBVA Compass today announced improvements to its award-winning mobile banking app, including Apple Touch ID integration for a quicker, more secure login process.

The BBVA Compass Mobile Banking app has become a standard-bearer, underscoring the bank's drive to stay in front of the digital transformation sweeping the industry. It was named Best Mobile App by Money magazine in October and is a two-time winner of Javelin Strategy & Research's Mobile Banking Leader in Functionality Award.

The most recent slate of enhancements, together with the redesign and updates from release 4.1 in July, is designed to give users a best-in-class experience. In addition to Apple Touch ID, the 4.2 version adds the ability to view full routing and account numbers and see a running balance with each posted transaction.

"Customers are demanding a seamless, secure experience across all of our channels," said BBVA Compass Head of UX Design and Director of Mobile and Online Banking Alex Carriles. "We've launched a suite of enhancements over the last few months to stay ahead of their expectations, and biometric authentication will no doubt lead to even better overall interactions with users."

BBVA Compass Mobile Banking 4.2 enhancements include:

  • Touch ID
    Clients with an iPhone 5S or later can log into the BBVA Compass Mobile Banking app using just their fingerprints, giving them a faster, more secure and easier login process without the need for a passcode.
  • View routing and account numbers
    Clients can access routing and account information by swiping left on the account details section of the mobile app. This helps them with setting up direct deposits and payments for an external source or auto draft.
  • Running balance
    Each posted transaction will now include a running balance on the transaction details screen, making it easier for clients to track balances.

July's BBVA Compass Mobile Banking 4.1 enhancements included:

  • Account unlocking
    Clients can unlock their accounts and reset security questions without calling customer service.
  • Simplified deposit limits
    The mobile app now displays a client's 30 consecutive calendar day deposit limit, along with how much can be deposited before the limit is reached. Per check limits have been eliminated.
  • PDF statement viewing
    Clients can now view deposit account statements in PDF form on the BBVA Compass Mobile Banking app. This functionality was previously only available in Online Banking.
  • Expedited payment in Mobile Bill Pay
    Clients can select "earliest date" and the mobile app will choose the best option, either "same-day" or "overnight." Same-day payments will be sent electronically to the payee. Overnight payments are when a paper check is sent overnight to the payee. "Earliest Date" option will be shown only if the payee supports that option. A $19 fee will be applied if "earliest date" is selected.
  • Pay BBVA Compass credit card with external account
    Clients can link an external deposit account to their BBVA Compass Online Banking profile to pay their BBVA Compass credit card. The card can be paid through the BBVA Compass Mobile Banking app.

Customers can download the BBVA Compass Mobile Banking App for iPhone®, Android™, Kindle Fire™ and BlackBerry® by visiting their respective app stores. Text APP to 4BBVA (42282) to get a one-time text message with a link to download the app.* A mobile web version of the app is also available for customers using non-iPhone®, Android™, Kindle Fire or BlackBerry devices.

For more information on the BBVA Compass Mobile Banking App, click here.

*Message and data rates may apply. Go to bbvacompass.com for privacy policy. Call 1-800-273-1057 for support.

Mobile Deposit® is subject to eligibility. See Terms of Use for details and limitations, including information on funds availability.

iPhone® is a trademark of Apple, Inc., registered in the U.S. and other countries.

Android™ is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions.

Kindle Fire™ is a trademark of Amazon.com, Inc. or its affiliates, registered in the U.S. and other countries.

The Trademark BlackBerry® is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries. BBVA Compass is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited.

About BBVA Group

BBVA Compass is a subsidiary of BBVA Compass Bancshares Inc., a wholly owned subsidiary of BBVA (NYSE: BBVA) (MAD: BBVA). BBVA is a customer-centric global financial services group founded in 1857. The Group has a solid position in Spain, is the largest financial institution in Mexico and has leading franchises in South America and the Sunbelt region of the United States. Its diversified business is geared toward high-growth markets and relies on technology as a key sustainable competitive advantage. Corporate responsibility is at the core of its business model. BBVA fosters financial education and inclusion, and supports scientific research and culture. It operates with the highest integrity, a long-term vision and applies the best practices. The Group is present in the main sustainability indexes. More information about the BBVA Group can be found at bbva.com.

About BBVA Compass

BBVA Compass is a Sunbelt-based financial institution that operates 672 branches, including 341 in Texas, 89 in Alabama, 77 in Arizona, 62 in California, 45 in Florida, 38 in Colorado and 20 in New Mexico, and commercial and private client offices throughout the U.S. BBVA Compass ranks among the top 25 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama (2nd), Texas (4th) and Arizona (4th). BBVA Compass has been recognized as one of the leading small business lenders by the Small Business Administration, and its mobile app recently earned the Mobile Banking Leader in Functionality Award for the second consecutive year from Javelin Strategy & Research. Additional information about BBVA Compass can be found at bbvacompass.com, by following @BBVACompassNews on Twitter or visiting newsroom.bbvacompass.com

Editor's Note:
BBVA Compass is a trade name of Compass Bank.

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SOURCE BBVA Compass



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