Newgen Software Postioned as a 'Leader' in Digital Process Automation by an Independent Research Firm
MCLEAN, Virginia, July 7, 2017 /PRNewswire/ --
Newgen Software Inc., a global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and Case Management solutions, announced that it has been positioned as a 'Leader' in The Forrester Wave™: Digital Process Automation Software, Q3 2017, authored by Rob Koplowitz with Christopher Mines, Allison Vizgaitis, and Andrew Reese.
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To assess the state of the Digital Process Automation (DPA) market and analyze what the vendors have to offer, Forrester evaluated the strengths and weaknesses of top DPA vendors. The report evaluates 12 DPA vendors against 30 criteria, which are grouped into three high-level buckets - current offering, strategy and market presence.
Mr. Diwakar Nigam, MD and CEO, Newgen Software, was elated on the recognition and said, "We continuously strive to drive innovation across all our products. We aim to facilitate organizations drive enterprise-wide digital transformation with our proven platforms. With our solutions leveraging BPM capabilities, we enable businesses to accelerate their revenue growth, enhance customer experience and engagement, improve business agility and ensure continuous process improvement."
The Forrester report recognizes Newgen as having evolved toward a full-featured provider of process automation solutions. The report also notes Newgen's emphasis on CX as it offers very strong mobile support. According to the report, "Newgen's offering is strong across the board for both deep, complex processes and, increasingly for wide deployment of applications." The company's investment in a low-code environment to meet the next generation of process needs is also noted by the report. Newgen has scored the highest possible rating for the following criteria: collaborative modeling, smart forms and user experience, dynamic case management, document support, and process and flow design.
Download 'The Forrester Wave™: Digital Process Automation Software, Q3 2017 for more details.
About Newgen Software Inc.
Newgen Software Inc. is a global provider of Business Process Management (BPM), Enterprise Content management (ECM), Customer Communication Management (CCM) and Case Management solutions with a global footprint of 1300+ installations in over 61 countries. Newgen is accredited with large, mission-critical solutions deployed at the world's leading banks, insurance firms, BPOs, healthcare organizations, government, telecom companies and shared service centers.
For more information, please visit: http://www.newgensoft.com .
Media Contact:
Asif Khan
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SOURCE Newgen Software Inc.
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