2014

Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard

WASHINGTON, June 18, 2014 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall Summary

Name of Product: Travel Charger Kits for Nokia Lumia 2520 Tablets

Hazard: The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.

Remedy:  Refund, Replace

Consumer Contact:  Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com and click "Recall Notice" at the bottom of the page for more information.

Photos are available at http://www.cpsc.gov/en/Recalls/2014/Nokia-Recalls-Tablet-Travel-Chargers/

Recall Details

Units: About 500

Description: The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia.  The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.   

Incidents/Injuries: None reported 

Remedy: Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.

Sold at: AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50.   

Manufacturer: Nokia Inc., of Sunnyvale, Calif.

Manufactured in: China

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m.5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
View CPSC contacts for specific areas of expertise 

Logo - http://photos.prnewswire.com/prnh/20030904/USCSCLOGO

SOURCE U.S. Consumer Product Safety Commission



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