WILLOWBROOK, Ill., Oct. 19 /PRNewswire/ -- Nordic Energy has created an online Portal for agents and their internal sales force to handle electric energy requests much faster. The Portal allows for rapid pricing within minutes and access to executable contracts at any time. Nordic Energy Services, LLC, is an independently owned, Chicago-based, Alternative Retail Electric Supplier (ARES) and Alternative Gas Supplier (AGS).
"The electric energy Portal gives us a competitive advantage," said Sean Deering, Director of Sales for Nordic Energy. "We are in a highly competitive marketplace, but by giving access to our agents and sales force for immediate, real-time quotes and contracts, we are better able to service our prospects and customers. Our focus from the beginning has been to deliver exceptional customer service and better rates - - the Portal is just another example of how we deliver on that promise," added Mr. Deering.
The Portal is used by independent energy agents and Nordic's own internal sales force to provide electricity quotes for commercial and industrial businesses throughout Illinois and Northwest Indiana. Lower Electric, who has been an agent for Nordic for over two years, has used the Portal since it was introduced. Throughout the day five to six people from Lower Electric are on the Portal quoting customers. "Nordic's Portal is probably the easiest to use and pricing comes up fast and without a problem. It's great for the customer - - they now don't have to wait up to a week for pricing," said Ann Urkov of Lower Electric. Even with the advanced Portal, Nordic continues to focus on better service. "Nordic is extremely easy to get in touch with, they are very good about adding in the human element," notes Ms. Urkov.
The Portal is password protected and can be reached via Nordic Energy's web site, www.nordicenergy-us.com 24 hours a day. A log-in can be requested by completing the signup form available online.
Nordic Energy Services, LLC (www.nordicenergy-us.com), is an independently owned, Chicago-based, Alternative Retail Electric Supplier (ARES) and Alternative Gas Supplier (AGS). Nordic Energy supplies natural gas and electricity and provides related services to commercial and industrial customers behind five utilities in Illinois and Indiana. Nordic Energy also designs customized risk management and hedging solutions, energy scheduling, bill audit services and other energy-related consulting services. Working toward a fully integrated energy provider, Nordic also produces oil and natural gas.
SOURCE Nordic Energy Services, LLC