CHICAGO, Nov. 12, 2015 /PRNewswire/ -- North American Van Lines, Inc., one of the world's largest moving companies, recognized Nelson Moving & Storage of Lake Forest, California as the recipient of the 2015 Agent of the Year Award. This award was presented at the 2015 North American Van Lines National Convention, held October 19-21, 2015 in San Diego, California.
"At North American Van Lines, we believe relocation is very stressful for our customers and their families. We are a company that pursues excellence through superior Customer Service and Quality Performance. We just happen to be in the moving business!" said Andy Kroll, General Manager of North American Van Lines, Inc. "Each year, we select one agent that embodies this pursuit and passion of excellence for our customers and our family of agents. We are so proud of this year's winner, Nelson Moving & Storage, as they have been a great example and model for our entire network this year."
"This award demonstrates the hard work and dedication put forth by the entire staff of Nelson North American," says Chapman Nelson, General Manager. "Although this award is for 2015, it has been the 20 years leading up to this point that have made it possible. Every single person in our organization deserves credit for this prestigious award as we are one big family. We look forward to providing our clients the same quality service that has helped us grow into one of North American's top agents."
North American Van Lines Agent of the Year award recognizes the agent that attains the best overall scores in several categories including quality of service, hauling growth, sales growth, safety performance, and demonstrates the "Power of Blue" in supporting their fellow agents and customers. In addition, the agent must also demonstrate a significant increase in the total number of moves and total (hauling and booking) revenue for the year.
About Nelson North American
Nelson North American is a family owned and operated agency for North American Van Lines that was founded in 1991 by Gust Nelson. Previously the Regional Vice President of the Western Region for North American Van Lines, Gust decided to leave corporate life and feed his entrepreneurial spirit. Over the past 21 years, Nelson North American has grown from a single truck operation, to running 18 interstate drivers. With clear specialization on household goods relocation, the family operation takes pride in the highest quality of their employees and, to this day only, operates full time local laborers. More information can be found on the Internet at www.nelsonmoving.com.
About North American Van Lines, Inc.
North American Van Lines, Inc., established in 1933, is a wholly owned subsidiary of SIRVA Inc., a leader in providing relocation solutions to a well-established and diverse customer base around the world. The moving company, with headquarters in Fort Wayne, Indiana, and more than 500 agents worldwide, handles corporate, government, military and private relocations, and operates in the U.S., Canada and more than 100 countries worldwide. Information on North American Van Lines (U.S. DOT No. 070851) can be found on the Internet at www.northamerican.com.
Nelson Moving & Storage
SOURCE North American Van Lines, Inc.