northAmerican® Van Lines Announces 2015 Pursuit of Excellence Winners
Quality Program Encourages Excellence in Service, Operations
Quality Program Encourages Excellence in Service, Operations
CHICAGO, March 17, 2016 /PRNewswire/ -- North American Van Lines, Inc., one of the world's largest moving companies, in conjunction with the NAMA (North American Movers Association) Quality Committee, proudly announces the winners of the 2015 Pursuit of Excellence award. This is the second "class" of Pursuit of Excellence winners.
Gold winners: |
Andy's Transfer, Glendale, California |
George Moving & Storage, Pittsburgh, Pennsylvania |
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Volusia Van, Ormond Beach, Florida |
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Silver winners: |
Anderson Moving & Storage, Sumter, South Carolina |
Bloomington Relocation, Bloomington, Illinois |
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Hoover the Mover, Fort Wayne, Indiana |
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L&J Moving, Clayton, North Carolina |
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L&J Transportation, Temple, Pennsylvania |
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Mayberry's Van & Storage, Dayton, Ohio |
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Palmer Moving & Storage, Warren, Michigan |
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Sterling Moving & Storage, Boston, Massachusetts |
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Bronze winners: |
A-1 Freeman, Dallas, Texas |
A-1 Freeman, San Antonio, Texas |
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Able Metro, Edison, New Jersey |
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Advantage Moving & Storage, Algonquin, Illinois |
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Allen & Coles Moving Systems, Leominster, Massachusetts |
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Allen & Coles Moving Systems, Portland, Maine |
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Capitol North American, Las Vegas, Nevada |
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DeHaven's Moving & Storage, Charlotte, North Carolina |
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DeHaven's Moving & Storage, Wilmington, North Carolina |
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E.E. Ward Moving & Storage, Columbus, Ohio |
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Fisher North American, Buffalo, New York |
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Hall-Lane Moving & Storage, Commack, New York |
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Professional Moving & Storage, Richmond, Virginia |
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Sterling Moving & Storage, Boston, Massachusetts |
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Sterling Moving & Storage, Cranston, Rhode Island |
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Valley Relocation, West Sacramento, California |
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Ward northAmerican, Killeen, Texas |
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Ward northAmerican, Austin, Texas |
The Pursuit of Excellence program was designed to challenge the agents of northAmerican Van Lines to improve performance related to eight moving industry metrics: summer capacity growth, hauling growth, book/haul ratio, safety/CSA (compliance, safety, accountability), customer service ratings, claims frequency, claim severity, and sales growth. An agent achieves a gold, silver or bronze award based on the number of objectives that are met during the year.
"northAmerican is a proud and historic brand in the moving and services industry," says Andy Kroll, Vice President and General Manager of northAmerican Van Lines. "Our Pursuit of Excellence winners personify our van line's strong commitment to provide our customers with a consistently exceptional level of service. Our organization is exceedingly proud to have these high performers as part of the northAmerican Van Lines family."
"The Pursuit of Excellence program rewards individual northAmerican agents and their teams for excellence," adds Bill Gray, Chairman, North American Mover's Association. "Through such individual motivation, the Pursuit of Excellence program will help create a 'winning' culture for our entire northAmerican agent network."
About North American Van Lines, Inc.
North American Van Lines, Inc., established in 1933, is a wholly-owned subsidiary of SIRVA Inc., a leading partner for corporations to outsource their mobility needs, relocating and moving their executives and staff globally. The moving company, with headquarters in Fort Wayne, Indiana, and more than 500 agents worldwide, handles corporate, government, military and private relocations, and operates in the U.S., Canada and more than 100 countries worldwide. northAmerican Van Lines is the official mover of the Gary Sinise Foundation and Richard Petty Motorsports, and a sponsor of Habitat for Humanity ReStore resale outlets. Information on North American Van Lines, Inc. (U.S. DOT No. 070851) can be found on the Internet at www.northamerican.com.
Media Contact
Andy Kroll
North American Van Lines, Inc.
(260) 429-2103
Laura McKay
North American Van Lines, Inc.
(630) 468-4865
Photo - http://photos.prnewswire.com/prnh/20160316/345209
SOURCE North American Van Lines, Inc.
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