NASHVILLE, Tenn., Feb. 29, 2016 /PRNewswire/ -- Konica Minolta Business Solutions U.S.A., Inc. today announced that NovaCopy has been honored with the 2016 Pro-Tech Service Award. Every year, Konica Minolta recognizes copier dealerships that demonstrate the highest commitment to customer support and satisfaction. This is the 11th Pro-Tech recognition for NovaCopy.
"Konica Minolta is committed to assuring the highest performance standards across our organization," says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. "The Pro-Tech Service Award represents achievement of Konica Minolta's highest standards for dealer service and proficiency."
To attain the Pro-Tech standard, each element of NovaCopy's operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.
"The achievement of receiving the 2016 Pro-Tech Service Award for all our markets underscores NovaCopy's commitment to supporting our customers and achieving the highest level of customer satisfaction," said Carl Pottkotter NovaCopy's Vice President of Technical Services. "We are very proud of the men and women of our service teams."
For more information regarding NovaCopy's award-winning Konica Minolta office copiers and production machines, and visit NovaCopy.com.
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