CUPERTINO, Calif., Nov. 17, 2015 /PRNewswire/ -- Numerify, a provider of cloud-based analytics for the business of IT, today announced that leading semiconductor and IP provider Rambus Inc. (NASDAQ: RMBS) has deployed Numerify's analytic applications as part of its overall IT infrastructure. This deployment allows the Rambus IT team to gain more visibility into its IT service performance and drive service quality improvements throughout the organization.
"Data is at the heart of everything we do, and at Rambus, using data to instill continuous improvement has amplified our ability to deliver quality service and business insight to our internal customers," said Mark Grimse, vice president of IT at Rambus. "By implementing several cloud-based solutions, including Numerify, we are able to get all important metrics in a personalized manner through a unique architecture that embodies best practices in IT service analytics and aligns well to our business."
For enhanced productivity, Grimse realized that Rambus needed insights to foster a data-driven culture within IT. Grimse led the company in selecting Numerify for its pre-built IT analytics, dashboards, and extensive library of metrics. Rambus is now able to get up-to-date metrics to expose IT blind spots, such as analyzing support load by age of laptop - which they used to optimize the timing of PC refresh.
"In the competitive environments of memory, security, smart sensors, and lighting technology, Rambus is at the forefront of innovation, creating products and solutions that make the world's technology work better," said Srikant Gokulnatha, co-founder and chief product officer of Numerify. "Companies like Rambus depend on IT to drive effectiveness across the organization. By deploying our IT analytic applications that come pre-packaged with best-practice dashboards and metrics, Rambus gains valuable knowledge to affect positive change."
Numerify provides Rambus with pre-built dashboards and visual analysis capabilities across multiple processes such as Incident, Problem, Change, and Request on ServiceNow®. Additionally, Numerify enables analysis of team performance, identification of process bottlenecks, and the ability to drive measurable improvements in customer satisfaction.
About Rambus Inc.
Rambus creates cutting-edge semiconductor and IP products, spanning memory and interfaces to security, smart sensors and lighting. Our chips, customizable IP cores, architecture licenses, tools, services, training and innovations improve the competitive advantage of our customers. We collaborate with the industry, partnering with leading ASIC and SoC designers, foundries, IP developers, EDA companies and validation labs. Our products are integrated into tens of billions of devices and systems, powering and securing diverse applications, including Big Data, Internet of Things (IoT), mobile, consumer and media platforms. At Rambus, we are makers of better. For more information, visit rambus.com.
Numerify is a provider of IT business analytics applications to leading organizations that have embraced cloud based IT services, assets, projects and finance systems. The company's pre-built analytic solutions integrate data across IT sources as well as call center, HR, and finance systems. Numerify's cloud applications rapidly deliver precise insights that help IT organizations lower costs, increase delivery speed and dramatically improve service levels. Headquartered in Cupertino, Calif., Numerify's investors include Lightspeed Venture Partners and Sequoia Capital. For more information, visit our website or follow @numerify.
Michelle Kincaid for Numerify