ATLANTA, March 2, 2017 /PRNewswire/ -- OmniCall provides friendly, professional receptionists to handle business clients' calls 24 hours a day, seven days a week for a fraction of the cost of in-house receptionists.
OmniCall provides a unique approach to receptionist services that goes above and beyond regular answering services. The company takes a tailored and customized approach to each client. There is no cookie-cutter approach but instead OmniCall's receptionists are trained specific to each business and acts as an extension of the business, providing seamless customer service.
OmniCall just developed a new call center with a brand-new training center to provide one-on-one training so their receptionists can ensure the highest-level quality of services. The new call center also has new technology upgrades to handle a high volume of calls with no outages or interruptions.
The company, which was founded in 1989 by owner Wayne Payne and initially provided services to just local businesses, now fields thousands of calls every week for business clients across the country.
"We may be biased, but we believe our team of professionals here at OmniCall are the best of the best. Since most of our management started as receptionists themselves, they do a great job leading the team," said owner Wayne Payne.
Any size business can benefit from OmniCall's service. OmniCall receptionists handle calls from startup businesses to massive corporations and everything in between. Receptionists can transfer calls to the appropriate staff member or take down detailed messages and relay them for immediate response. The company even offers appointment scheduling if the business provides a scheduling program or OmniCall can provide their scheduling program for an additional charge.
OmniCall provides excellent features for their clients:
- Messages can be sent in email or text in an easy to read format that allows the client to return the call by simply tapping the number on the screen.
- Each inbound and outbound call is also recorded and accessible via the client's web dashboard or by calling the toll-free check-in line.
- OmniCall's client web dashboard is loaded with tools to make account monitoring simple and easy.
Using OmniCall has ensured clients never miss a call or potential revenue.
"Within the first three months of using OmniCall, I obtained two cases I would have otherwise missed because they came in after hours," says John Jackson, a Georgia personal injury attorney. "These cases totaled more than $40,000.00 in revenue. We can't afford to be without our OmniCall receptionists. Their service is addictive for sure."
OmniCall is offering a special promotion for the month of March only. Businesses can experience professional receptionist services free for their first 30 days with no setup fees, which saves an additional $99. To learn more about the company, its services, and 30-day money back guarantee, visit OmniCall.com.
Wayne and Patty Payne founded OmniCall in the fall of 1989 after noticing the businesses of their town were in desperate need of friendly, personable voices to manage their calls. Today, OmniCall remains family owned and operated and its receptionists answer the calls for thousands of businesses nationwide, providing companies with the top-notch service they deserve. For more information, visit OmniCall.com.
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SOURCE OmniCall Receptionist