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OmPrompt créé pour l'expansion du marché de la gestion automatisée de la clientèle


News provided by

OmPrompt

Jul 28, 2014, 03:03 ET

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Global companies use OmPrompt Customer Automation Management to provide the transactional excellence that frees them to deliver superior customer service. (PRNewsFoto/OmPrompt)
Global companies use OmPrompt Customer Automation Management to provide the transactional excellence that frees them to deliver superior customer service. (PRNewsFoto/OmPrompt)

OXFORD, Angleterre, July 28, 2014 /PRNewswire/ --

OmPrompt annonce aujourd'hui qu'Albion Ventures investit 2,5 millions de livres afin de satisfaire la demande mondiale pour la gestion automatisée de la clientèle en matière des biens de consommation, des soins de santé, des produits pharmaceutiques, et de logistique. Albion se joint ainsi à Shackleton Ventures.

     (Photo: http://photos.prnewswire.com/prnh/20140728/697982 )

Au cours des 18 derniers mois, OmPrompt a soutenu une croissance accélérée avec des investissements dans sa plateforme, son équipe de gestion et ses opérations. Ce nouveau financement sera canalisé vers les ventes, la commercialisation, les partenariats stratégiques, la sous-traitance / gestion des processus d'affaires, entre autres, selon l'augmentation de la demande en matière de gestion d'automatisation des clients.

Selon John Wakeman, PDG d'OmPrompt : « OmPrompt est une solution nécessaire pour les fabricants du monde entier. Ils utilisent la gestion automatisée de la clientèle pour réaliser l'excellence transactionnelle en comblant le fossé existant entre le processus et la technologie qui constitue un obstacle pour le personnel dans sa quête de fournir des services qualité supérieure. Nous prouvons les avantages de notre nuage intelligent chaque fois que nous intégrons un nouveau nom, nos clients se comptent parmi les marques mondiales historiques et nous soutenons leurs opérations dans 35 pays dans le globe.

Albion Ventures, l'un des investisseurs capitalistes de premier ordre du Royaume-Uni, considère l'échelle des opportunités mondiales pour la gestion automatisée de la clientèle d'OmPrompt et le calibre de l'équipe de gestion de la société, comme des attractions majeures pour l'investissement. A cet effet, Robert Whitby-Smith, Partenaire à Albion Ventures, commente : « Nous sommes ravis de soutenir la prochaine phase de croissance d'OmPrompt. Dans le monde entier, l'espace de courtage de l'intégration est un marché des milliers de millions de dollars en pleine croissance.

Wakeman poursuit : Notre approche de ventes directes, soutenu par des partenariats stratégiques avec les gestionnaires des processus d'affaires, fait de la Gestion automatisée de la clientèle d'OmPrompt la solution basée sur le nuage que les grandes entreprises adoptent avec confiance. La gestion automatisée de la clientèle et la gestion du processus d'affaires se combinent pour former une puissante solution à tout faire - Affaires-Processus-comme-un-Service (APcuS).

À propos de OmPrompt  

OmPrompt est un leader en matière de gestion automatisée de la clientèle. Son nuage intelligent permet aux grandes entreprises avec des chaînes d'approvisionnement complexes de combler les lacunes en éliminant les mises au point humaines lorsque les systèmes transactionnels ont du mal à satisfaire les diverses exigences opérationnelles des clients.  

La plateforme primée d'OmPrompt permet aux entreprises à travers une large gamme d'industries, y compris les biens de consommation, les soins de santé, et la logistique, de gagner des batailles concurrentielles à travers un service à la clientèle de qualité supérieur fourni par les ressources dégagées de toute fonction d'arrière-guichet. Nos clients incluent Arla, Bacardi, British Sugar, CEVA, DB Schenker, Heinz, Kellogg's, Kimberly-Clark, Medtronic, Smiths Medical, Stryker, Reckitt Benckiser et Unilever.  

La gestion automatisée de la clientèle comprend la prise en charge multi-format, les règles d'affaires intelligentes, la validation des données permanentes, et la gestion d'exception accélérée pour fournir l'excellence transactionnelle attendue par les marques mondiales.  

Pour en savoir plus sur la gestion automatisée de la clientèle, visitez le site http://www.omprompt.com.

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