The integration, which culminated on Jan. 23, 2017 with a full network cutover, occurred 60 days ahead of the original 18-month timetable announced after the $26 billion acquisition, which took effect Oct. 1, 2015.
"Network cutover and integration represent a milestone accomplishment for us because we truly emphasized a team approach and best practices all along the way. We brought people together, working across functions and divisions," said Nicolas Lance, vice president of transformation for OneAmerica.
"Much of the synergy gained through this experience will be carried forward as the team transitions its focus on initiatives to unify and enhance our customer experience, competitiveness and systems," Lance said.
The integration team was a major enterprise initiative with migration details from small and big, from rebranding business cards, to new offices for associates.
As part of integration, in October OneAmerica opened a state-of-the-art participant call center in Wauwatosa, Wis. and in December launched a participant website that offers a user-friendly experience to help participants and plan sponsors manage their retirement accounts. Also, on Dec. 5, 2016, OneAmerica opened a new 35-associate Participant Service Center in Indianapolis.
Retirement ready? OneAmerica has resources for employer plan sponsors designed to improve participant retirement outcomes. Learn more at https://www.oneamerica.com/retirement-readiness
OneAmerica is the marketing name for the companies of OneAmerica.
Products issued and underwritten by American United Life Insurance Company® (AUL), a OneAmerica company. Administrative and recordkeeping services provided by McCready and Keene, Inc. or OneAmerica Retirement Services LLC, companies of OneAmerica which are not broker/dealers or investment advisors.
A national leader in the insurance and financial services marketplace for 140 years, the companies of OneAmerica help customers build and protect their financial futures.
OneAmerica offers a variety of products and services to serve the financial needs of their policyholders and customers. These products include retirement plan products and recordkeeping services, individual life insurance, annuities, asset based long-term care solutions and employee benefit plan products.
Products are issued and underwritten by the companies of OneAmerica and distributed through a nationwide network of employees, agents, brokers and other sources that are committed to providing value to our customers.
To learn more about our products, services and the companies of OneAmerica, visit oneamerica.com/companies.
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