Workforce Management and Performance Optimization Solutions Provider Becomes an OpenSpan Referral Partner

ATLANTA, Sept. 9 /PRNewswire/ -- OpenSpan, Inc., a leader in User Process Management software, today announced a strategic partnership with GMT Corporation enabling GMT to promote and market OpenSpan products worldwide in combination with GMT's workforce management and performance optimization solutions.

OpenSpan technology is used to complement a comprehensive business process improvement strategy that allows enterprises to monitor exactly what users do in virtually any application, analyze inefficiencies and compliance risks, and automate manual processes to save both time and money.

GMT Corp. is a leading provider of workforce management and performance optimization solutions enabling companies to improve customer service and sales while decreasing labor expenses. Call centers of all sizes around the world rely on GMT Planet® for workforce and performance management solutions. Together, GMT and OpenSpan will provide call center professionals with a comprehensive set of tools to effectively perform their job and increase customer satisfaction.

"This partnership with GMT Corporation illustrates OpenSpan's growing momentum in the competitive enterprise application monitoring market," said Eric Musser, CEO for OpenSpan. "Today it is becoming increasingly essential for more and more enterprises to determine how users are interacting with critical business applications."

"OpenSpan's event monitoring and analysis capabilities are a perfect complement to GMT's workforce management solutions," explained Roger Avats, co-founder and chairman for GMT. "OpenSpan's User Process Management gives GMT the ability to provide additional information on user performance and effectiveness, which helps ensure the right people are in the right place doing the right things so our customers can achieve their business goals."

About GMT

GMT Corp. is a leading provider of workforce management and performance optimization solutions enabling companies to improve customer service and sales while decreasing labor expenses. Deployed in contact centers, branch offices or back office departments, GMT's products combine precision forecasting and intelligent scheduling with analytics and performance management tools to deliver a rapid return-on-investment. Products include GMT Planet®, its flagship workforce optimization solution; GMT On-Demand™, its SaaS workforce optimization solution; and SureServices, an award-winning client care methodology. Enterprise clients benefiting from GMT's solutions include BB&T, PRC, Alpine Access, Golfsmith, AirTran Airways, World Travel Holdings, Bank of the West, Zions Bancorporation, Ingenico, West Midlands Police, Contact 1-2-1 and Yarra Valley Water.

The company is privately-held with headquarters in Atlanta and offices in the U.K. and Australia. For more information, visit www.gmt.com. Follow GMT on Twitter @gmtcorporation

About OpenSpan, Inc.

OpenSpan provides User Process Management software, enabling Global 2000 enterprises to improve user efficiency while enforcing adherence to corporate or regulatory policy.  Using OpenSpan as part of a comprehensive business process improvement strategy, enterprises monitor exactly what users do in virtually any application, analyze inefficiencies and compliance risks, and automate manual processes that save time and money. Please visit www.openspan.com to learn more and to download our free IDE.

Follow OpenSpan on Twitter for the latest product information at @openspan.

SOURCE OpenSpan, Inc.

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