Ovum Evaluates Leading B2B Managed Services Offerings
WATERLOO, Ontario, Feb. 9, 2017 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX, TSX: OTEX), a global leader in Enterprise Information Management (EIM), today announced that it has been ranked the leading B2B Integration Managed Services provider in the new Ovum report titled, "Market Landscape: B2B Integration Managed Services Providers, 2016-2017." Conducted independently by Ovum, a market-leading research and consulting business focused on helping digital service providers and their vendor partners thrive in the connected digital economy, the report evaluated more than 260 capabilities of the leading B2B integration managed services providers and their offerings.
According to the Ovum report, "B2B integration managed services constitute a highly specialized market, more so in terms of cloud based B2B integration managed services, with the stragglers (in terms of innovation) slowly fading away and losing market share."
According to Ovum's estimates, "resource-related costs can account for up to 60% of the total cost of ownership (TCO) for a legacy EDI solution. This trend has also contributed toward enterprises deciding to outsource B2B integration, which allows internal IT teams to focus on higher priority and more-strategic initiatives."
"OpenText's managed services offering is technically advanced and functionally rich, and the associated roadmap fits well with its target market. OpenText is one of the few vendors that have achieved success in maintaining the right balance between B2B integration features and capabilities and critical aspects of managed services delivery," said Saurabh Sharma, senior analyst, Infrastructure Solutions at Ovum. "The vendor achieved the highest score for the 'core integration and associated capabilities' criteria group under the technology dimension, a good indicator of a sound foundation and differentiators in terms of key B2B integration features and capabilities."
"Businesses today are seeking to enhance their B2B integration programs to improve agility, grow their business and increase profitability," said Adam Howatson, chief marketing officer at OpenText. "OpenText B2B Managed Services offers customers access to the largest network of unique trading entities, OpenText Business Network, as well as a comprehensive portfolio of integration services and supply chain automation solutions to meet their individual needs."
Ovum conducted thorough briefings with the final vendors to discuss and validate their responses to the evaluation criteria and understand latest product developments, strategies, and roadmaps. Vendors were evaluated based on features and capabilities that differentiate leading B2B integration managed services offerings. The criteria groups and associated percentage weightings include Core integration and associated capabilities (35%), Trading partner community management (12.5%), Monitoring and analytics (12.5%), Service delivery and management (20%) and Deployment flexibility and security capabilities (20%). Additionally, Ovum assessed areas including market penetration, the maturity of offering in its current state and Innovation in key areas such as product strategy.
A key element of OpenText Business Network, OpenText B2B Managed Services experts perform all of the day-to-day activities such as mapping, connectivity, onboarding, testing, monitoring and end-user support on our customer's behalf. Leveraging OpenText expertise, customers are able to quickly connect to business partners, scaling up and down the number of people on projects as needed and allowing customers to focus on their core mission, not the complexities of B2B integration.
Click here to read the report.
OpenText enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit opentext.com.
Ovum is a leading global technology, media and telecoms research and advisory firm. Through its 150+ analysts worldwide it offers expert analysis and strategic insight across the IT, telecoms, and media industries. Founded in 1985, Ovum has one of the most experienced analyst teams in the industry and is a respected source of guidance for technology business leaders, CIOs, vendors, service providers, and regulators looking for comprehensive, accurate, and insightful market data, research, and consulting. With 23 offices across six continents, Ovum offers a truly global perspective on technology and media markets and provides thousands of clients with insight including workflow tools, forecasts, surveys, market assessments, technology audits, and opinion. Ovum is part of the Business Intelligence Division of Informa plc, a leading business intelligence, academic publishing, knowledge, and events group listed on the London Stock Exchange
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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