NEWARK, N.J., Oct. 15, 2013 /PRNewswire/ -- Phone.com, a cloud-based phone company focused on the needs of small business and entrepreneurs, has received the Best Practice award in the category of customer service by The New York Enterprise Report (NYER). The 2013 NYER Small Business Awards recognized eight outstanding businesses in the New York tri-state area.
Recipients were selected from dozens of nominations based on their competitive advantages, significant profits and/or long-term value.
"In this competitive space, companies need to be creative in how they do business," said Robert Levin, CEO & Publisher of The New York Enterprise Report. "Out of 500,000+ companies, Phone.com used exemplary methods to increase revenues this year. It demonstrates their passion to their industry and clients."
Phone.com is led by experienced VoIP industry entrepreneurs. The company provides full-featured cloud based business communications services for small businesses. Phone.com is particularly appealing to multi-location startup companies – typically those with fewer than 10 employees -- that immediately gain broad capabilities and great value from its services.
"We are privileged and honored to win the award from the New York Enterprise Report," said Ari Rabban, CEO of Phone.com. "Customer service is how we always have, and will continue to, measure our success. Our mantra is to offer AWESOME customer service"
Phone.com has grown revenue and its customer base in every year since the company began operating in 2007. Phone.com was named to the Inc. 500/5000 for two consecutive years and has been cited as one of the Top 50 growing companies in New Jersey.
The top businesses were revealed during an awards reception on Wednesday, October 9 at the Hilton New York in Manhattan. The advisors will be highlighted in a special editorial section within the November/December 2013 issue of NYER, as well as on nyreport.com.
"The NYER award for customer service to small businesses is especially meaningful to all at Phone.com because we pride ourselves on delivering unmatched customer support to more than 25,000 customers across the United States," said Rabban. "Customer support is U.S.-based and available around the clock for the array of innovative, customizable and cost-effective business communications solutions we offer."
About The New York Enterprise Report
At The New York Enterprise Report (www.nyreport.com), we believe that people should have access to the expertise to help them grow their businesses. We have built a peer-to-peer community of entrepreneurs and executives who constantly seek better ways to operate and grow. Through our multi-media platforms, we provide this community with access to knowledge from experts and inspiration from successful entrepreneurs.
Phone.com is a 21st Century, cloud-based phone company focused on the needs of small businesses and entrepreneurs. In addition to offering a variety of innovative, customizable and cost-effective communications solutions, Phone.com also delivers unmatched customer support to more than 25,000 customers across the United States. Learn more at http://www.phone.com.