ATLANTA, Jan. 14, 2013 /PRNewswire/ -- PMG, the smart choice for enterprise service catalog and business process automation software, announced considerable growth in employees, clients and revenue in 2012. Over the past year, PMG doubled its number of employees and its revenue increased 70 percent from 2011.
PMG's overall success is a result of its continued customer expansion throughout the U.S., Europe and Australia as well as growth in new markets including healthcare, manufacturing, financial services, government, communications and restaurant retail.
PMG enjoyed industry recognition as the PMG Service Catalog Suite (PMG SCS) was recognized by Gartner in its Critical Capabilities in IT Service Catalog Report, with the highest overall ranking in the report's four major use cases. PMG SCS was also recognized by the World Wide Remedy Users Group (WWRUG), receiving an Innovation Award at the WWRUG 2012 conference.
PMG provides a centralized, unified catalog of services across the enterprise through the intuitive, familiar interface of online commerce. End users are able to easily and quickly request services, check their status and stay informed on corporate policies and requirements regarding those services—all from one solution. IT users can clearly define services in business terms, so customers know what is available and what to expect when they request a service. Internal customers can track the status of their requests, reducing unnecessary "status update" calls. PMG SCS makes it easy to collaborate on agreements, budgets, and priorities to support actionable SLA's—all resulting in smarter business decisions.
In late 2012, PMG moved its headquarters to a larger office space in Atlanta to accommodate the company's continued expansion and better serve its expanding customer base. The new location triples PMG's square footage, providing customer training facilities and allowing for further expansion as the company continues to grow. PMG has also opened new offices in North Carolina, New Jersey and New York.
"We credit our 2012 success to our hardworking staff and amazing customer base," said Joe LeCompte, principal at PMG. "Our formula for success is 'business first, technology second.' By focusing first on our customer needs, PMG has not only survived, but also thrived despite economic conditions. We anticipate continued growth this year as a result of market demand for our enterprise service catalog suite."
More than 20 percent of the Global 100 relies on PMG to deploy enterprise service catalog and business process automation software that streamlines operations, reduces costs and improves efficiency. Our solutions transcend traditional IT service management boundaries giving business and IT professionals a smarter way to automate business processes ranging from IT financial management to identity management, employee onboarding and cloud provisioning. As a result, our clients handle shared services requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit pmg.net.
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