ATLANTA, Oct. 30, 2012 /PRNewswire/ -- PMG, the smart choice for enterprise service catalog and business process automation software, was recognized for its Service Catalog Suite (SCS) v. 6.5 in Gartner's recently released "Critical Capabilities for IT Service Catalog" report.
PMG received the high rating in each of the report's four major use cases: IT service catalog administrators, IT service catalog users, cloud catalog users and IT leaders.
PMG SCS includes out-of-the-box reports to address the top 10 requested services. It supports complex, enterprise service catalog, identity and HR management, IT financial management, and cloud and data center management on a global level.
"This Gartner report is the gold standard for IT service catalog offerings," said Joe LeCompte, principal of PMG. "We believe our recognition by Gartner in this important report is a reflection of our commitment to our customers to deliver solutions that streamline operations, reduce costs and improve efficiency."
The "Critical Capabilities for IT Service Catalog" report was published on October 9, 2012 by Gartner's Jeffrey M. Brooks, research director in the IT Operations Management team and Debra Curtis, managing vice president of the IT Service and OT Management team. The research assessed 10 IT service catalog tools across nine critical capabilities essential to the selection of the appropriate IT service catalog tools for the IT I&O organization.
More than 20 percent of the Global 100 relies on PMG to deploy business process automation software that streamlines operations, reduces costs and improves efficiency. With cloud-based and on-premise solutions that transcend traditional IT service management and catalog software, PMG give business and IT professionals a smarter way to automate business processes. As a result, our clients handle internal service requests faster with fewer manual processes and less reliance on staff intervention. For more information, please visit www.pmg.net.
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