Primark is working closely with local and federal law enforcement and fully cooperating on their investigation of the incident, sharing all available information.
This incident may have affected a certain number of credit and debit card transactions beginning July 29, 2016. Not all credit and debit card transactions were impacted. Given the nature of payment card skimmers, card information could have been affected by the incident. This incident did not involve any attempt to access Primark systems, and Primark does not store any customer card data on any of its systems.
Primark recommends customers remain vigilant by regularly reviewing credit and debit card statements and immediately alerting their credit or debit card issuing bank of any suspicious charges. This is one the most important steps to detect and prevent unauthorized use of credit or debit card numbers.
The security of our customers remains a priority for Primark, and the company sincerely regrets that this incident has occurred. Primark continues to work with law enforcement agencies who are investigating this incident. Should customers have any questions or other concerns about this matter, please use the below resources:
Primark is one of the largest clothing retailers in Europe, offering its customers quality, up-to-the-minute fashion at value-for-money prices. Primark operates 318 stores in eleven countries: the UK, Republic of Ireland, Spain, Portugal, Germany, the Netherlands, Belgium, Austria, France, Italy and the US; and has over 62,000 employees. Primark's first US store opened in September 2015 and the first store in Italy opened in April 2016. Primark offers high quality commercial fashion at value for money prices, put simply, "Amazing Fashion, Amazing Prices".
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