DALLAS, March 2, 2017 /PRNewswire/ -- Viverae®, a leader in workplace wellness technology, is proud to announce the promotions of Michelle Brown to senior vice president of client services and A.J. Simon to senior vice president of product and innovation. The promotions signal the achievement of notable milestones that optimize the client and member experience, driving greater employee wellness program engagement.
Since her arrival in 2014 as vice president of client services, Brown has elevated standards and processes of exceptional client service. In addition to traditional account management, Brown has enhanced service offerings through the extension of an existing product line, matching employers with additional on-site and off-site support to increase wellness program engagement. She also created a client advisory board to elevate the client voice in all products and services.
By restructuring all client-facing groups to work together, Brown created a more cohesive experience for clients. Under her leadership, client satisfaction scores have risen year over year, with an overall rating of 'exceeds expectation' in 2016. Brown's commitment to investing in talent, tools, resources and development continues to exceed service expectations and increase client retention.
Since joining Viverae in 2015, Simon has transformed product development to seamlessly blend user experience and technology by streamlining teams into more disciplined groups for better project workload efficiency. Most notably, he developed the vision for the company's mobile and web experiences, including the development of iOS and Android apps. The combination of fresh web and mobile user experiences has extended offerings to bolster the sales pipeline, already garnering significant sales. All product and technology deliverables will continue to innovate under Simon's leadership.
"Michelle and A.J. have been integral in shaping our product and service offerings, further carving out our value in the marketplace," said Mike Lamb, Viverae president and chief executive officer. "In our industry, the offerings of many wellness providers sound alike; however, we bring clarity by offering unique solutions that inspire members to improve their health and empower clients to create cultures of care and well-being."
Viverae is best known for its expertise in workplace wellness with over 350 clients and nearly 1 million members in a variety of industries across the country. Its wellness programs are designed to help create cultures of health and well-being within employee populations.
Viverae is a workplace wellness technology company based in Dallas, Texas. Rooted in care and focused on reducing health risks, our innovative application empowers employers to create cultures of health and well-being. We bring clarity. We inspire. We support. Learn more: www.viverae.com.
Viverae's workplace wellness programs are compliant with Affordable Care Act requirements and applicable law, and National Committee for Quality Assurance and national health advocacy group standards.
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/promotions-at-health-technology-company-validate-wellness-industry-innovation-300416278.html