Proteus® 7 Customers Respond Positively to Multi-Switch and Multi-Communication Type Reporting
INDIANAPOLIS, July 5, 2011 /PRNewswire/ -- CTI Group (Holdings) Inc. (OTCBB:CTIG), a leading developer of telecommunications solutions for fixed, mobile and converged communications, is pleased to announce the release of Proteus® 7 SP1, an upgrade to its fully scalable hosted or premised-based call accounting solution for mobile, VoIP and PBX telephony systems.
Proteus 7 now includes the full support for extension mobility, in addition to audio, audio conference, video, video conferencing, mobile and IM. Also, the ability to partition a single physical switch into a number of logical devices, auto-learning extensions across a range of switches, enhanced logging of hunt groups to provide individual station or agent data, and the ability to restrict logging of groups of extensions via exclude lists.
Todd Justad, Telecom Operations Architect for Network Operations at Citrix Systems states, "We needed a system capable of collecting call data from multiple switches in different countries and costing calls using multiple carriers and currencies. Proteus Enterprise was the only tool on the market that allowed us to do this and to deliver accurate information and reports from across the organization."
Via a configurable dashboard, Proteus will log hybrid environments, where digital PBXs reside alongside IP PBXs. This helps companies analyse costs and usage of their voice systems as they migrate from digital PBX to IP PBX; for example, a reduction in inter-site calls, reduction in international call charges, reduction in mobile costs through use of softphone or VoIP from handset.
For further information about CTI Group please visit http://www.ctigroup.com.
Notes to Editors
Media Contact:
Jeremy Roell
CTI Group
Tel: +1-317-262-4879
Email: [email protected]
Website: www.ctigroup.com
CTI Group contact details:
CTI Group (Holdings), Incorporated
333 North Alabama Street
Street Suite 240
Indianapolis, IN 46204-1767
USA
Tel: +1 (317) 262-4666
Fax: +1 (317) 262-4849
Email: [email protected]
CTI Group EMEA
Daisyfield Business Centre
Appleby Street
Blackburn
UK
Tel: +44 (0)1254 291 500
Fax: +44 (0)1254 291 504
Email: [email protected]
About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording.
CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at www.ctigroup.com.
Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could", "should", "anticipate", "expect", "may", "project", "intend", "will", "believe" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company's patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group's annual report on Form 10-K for the year ended December 31, 2010. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2010.
SOURCE CTI Group (Holdings) Inc.
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