MADISON, Wis., March 30, 2016 /PRNewswire/ -- David D Robbins, the Managing Partner of Public Service Request, LLC announced today the launch of PSR's newest mobile app. The app can be found in the Google Play Store as well as the Apple App Store and serves all of North America and the UK.
Public Service Request's multi-jurisdiction functionality is a unique addition to existing apps available for citizen outreach. With PSR, there is no need to download an app for every community or for each service category. As the PSR mobile user moves from one community or jurisdiction to the next, the app will direct them to the correct service provider with its associated branding, services and news/info feed. PSR then delivers each service request to the person responsible for dealing with that specific issue, in the correct service provider organization. This ensures a prompt, accurate response, with continued feedback through to completion.
The PSR user experience is consistently effective across all platforms. We, at PSR, believe that our apps provide the ease of use and functionality to guarantee a high level of public acceptance and use.
Paired with our robust request and work management backend, internal service provider staff can manage all departmental service requests and work orders with a consistent set of configurable business processes. Public Service Request's power workflow engine is perfect for licenses, permits and enforcement of service level agreements. Full service level compliance reporting enables clear focus on process alignment, service delivery cost reduction, and performance improvement, through analytics.
Public Service Request is based on the vision that technology can readily be brought to smaller towns, cities, counties and airports that make up the majority of the government organizations serving the public, without the need for expensive in-house IT resources.
Public Service Request believes that by delivering on our brand promise, simple – effective – affordable, we can provide solutions to this under-served market through the use of technology that allows effective communication between constituents and service provider staff within existing or reduced budgets.
With an internationally represented Board of Directors, Public Service Request LLC, based in Madison WI, serves the United States, with Public Service Request Inc. serving Canada and Public Service Request LTD serving the United Kingdom.
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SOURCE Public Service Request, LLC