Control-M simplifies and automates the execution and monitoring of Raymond James' business processes reliably and on time, ensuring business-critical, interconnected applications and data are ready for its financial advisors each day. Additionally, with Control-M's Self Service capability, Raymond James team members have direct visibility into how applications are running and when jobs are completed.
"Control-M is the workload engineering team's first line of defense in identifying bottlenecks and inefficiencies, and escalating and remediating batch process times," said Chris Haynes, RJF's manager of workload engineering. "Our senior management and financial advisors have the data they need to deliver exceptional service to our clients. Despite extraordinary growth over the past five years, we've continued our culture of continuous improvement and leveraged Control-M to optimize productivity and efficiency. With BMC, we have a trusted partner that is committed to our success."
One of RJF's key competitive differentiators is its financial advisor desktop. BMC's Control-M solution manages and automates thousands of daily interdependent jobs including more than 400 file transfers that keep the data warehouse, consolidated data stores, and other systems supporting the financial advisor desktop.
Need for Speed
At the core of the company's digital transformation, Control-M has scaled to address Raymond James' incredible growth, enabling the company to:
- Increase scheduled monthly job executions by 42% in the past year, leading to more than 2 million job executions per month.
- Reduce audit-reporting preparation from 2 to 3 weeks to a matter of hours.
- Beat – not just meet – aggressive SLAs, often having services available two hours earlier than expected, providing accurate information to customers quickly.
"Raymond James' reputation is built on being responsive to the needs of its millions of clients and providing exceptional service, all within a financial environment that is characterized by constant change and regulations," said Gur Steif, president, workload automation at BMC. "BMC's Control-M solution automates platform and application workloads, so that RJF's core IT team can focus on customer satisfaction and other actions that are critical to the business."
For more information about how Raymond James Financial leverages BMC's Control-M solution, click here.
For more information about Control-M, the market-leading application workload automation platform, click here.
For more information about BMC's workload automation solutions, click here.
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