Partnership Integrates Clinical Consulting to Support Accelerated IT Adoption
CLAREMONT, N.H., Aug. 6, 2013 /PRNewswire-USNewswire/ -- New Hampshire-based Red River, a leading information technology (IT) services provider, today expanded its healthcare division network with a partnership with Hielix, a professional services firm focused on the clinical and operational impacts of complex IT projects in healthcare.
Red River will collaborate with Hielix on the implementation of efficient hospital IT solutions, in maximizing productivity gains from clinical utilization, and in training clinicians to effectively use technologies to maximize clinical outcomes. It's the impact to the clinical staff that is often overlooked when deploying new technologies. This puts additional pressure on the IT department in terms of physician satisfaction and help desk volume, among other challenges. For customers, having this partnership between Red River's strengths and Hielix's deep expertise in addressing the clinical impact of technology adoption allows more efficient deployment of projects more with greater outcomes than other competitors.
"Our partnership with Hielix is essential to realizing our vision for healthcare IT," said Charlie Franco, director of Red River's healthcare IT practice. "Red River provides IT solutions that make hospitals and medical care facilities more efficient with the best products on the market. Hielix has proven an invaluable partner in making sure that our customers' challenges and opportunities are being addressed throughout the implementation of new IT systems."
Hielix is a professional services provider for the Healthcare IT industry integrating operational and clinical service offerings into complex healthcare IT projects. The bundling of Hielix's professional services with Red River's IT solutions creates financially and operationally beneficial partnerships. Healthcare IT projects that blend clinical competencies into technology adoption projects can be deployed more rapidly, at lower costs and with enhanced strategic outcomes.
"Hielix is part of an evolution in healthcare IT adoption, and we're excited to be partnering with Red River in this endeavor," said Patti Dodgen, CEO of Hielix. "Healthcare customers are looking for integrated solutions that connect the dots between technical requirements and clinical realities. By bundling innovative healthcare products with operational and clinical professional services competencies, we are enabling broader adoption of technology solutions and refocusing IT purchases to include their impact on enhanced outcomes."
About Red River
Founded on the core values of hard work, honesty and integrity, Red River is a leading provider of IT hardware integration, maintenance and support services. The company's technology expertise and mission-critical experience help customers optimize their business processes and maximize the value of their IT investments. Red River has developed a remarkable reputation for providing IT products and hardware-related services to government, healthcare and enterprise organizations. By combining an uncommon work ethic with exceptional service, Red River delivers performance beyond expectations to its customers, partners and suppliers. Follow Red River on Twitter at @ThinkRed. For more information please call 800‐769‐3060 or visit www.redriver.com.
Hielix is a professional services provider for the Healthcare IT industry – creating value for our customers and partners by integrating operational and clinical service offerings into complex healthcare IT projects. Hielix has built a national community of partners who sell technology solutions to healthcare customers – including physician, hospitals and state government. Healthcare IT projects blend Hielix's clinical competencies into their technology adoption projects can be deployed more rapidly, at lower costs and with enhanced strategic outcomes. For more information, follow Hielix on Twitter @Hielix or visit www.Hielix.com.
SOURCE Red River