
Reportlinker Adds Customer-facing Retail Technologies: Global Markets
NEW YORK, Nov. 9, 2010 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:
Customer-facing Retail Technologies: Global Markets
http://www.reportlinker.com/p0326196/Customer-facing-Retail-Technologies-Global-Markets.html
The total global market for retail technologies at the storefront, including point-of-sale terminals, electronic fund transfer point-of-sale terminals, self-checkout terminals, and mobile self-scanners, is estimated at nearly $7 billion in 2010 and is expected to reach $9.5 billion in 2015, a compound annual growth rate (CAGR) of 6.3%.
Self-checkout systems will experience the most dramatic growth over the forecast period. This sector is valued at nearly $483 million in 2010 and is expected to grow at a 17.9% compound annual growth rate (CAGR) to reach $1.1 billion in 2015.
Mobile self-scanners will also experience robust growth, increasing from $54 million in 2010 to $119 million in 2015, a compound annual growth rate (CAGR) of 16.9%.
INTRODUCTION
This study describes and analyzes existing and emerging retail store technologies at a global level. The report encompasses a broad range of technologies found in the checkout point of the store, which include point of sale (POS), self-checkout systems, and electronic fund transfer point of sale (EFT-POS), and mobile scanners also known as mobile shopping devices.
THIS REPORT
Provides an overview of the retail technology industry, including the various factors and trends that affect the industry from the perspective of technology vendors, retailers, and customers
Contains global forecasts and market trend analyses for the point-of-sale, self-checkout systems and electronic fund transfer point-of-sale systems industries, mobile self-scanners/shopping devices as well as a qualitative section on emerging technologies
Analysis of market trends, citing data for 2009, estimates for 2010, and 5-year forecasts, including 5-year compound annual growth rates (CAGRs), through 2015
Considers the market by geography, that is, North America, Europe, the Middle East, and Africa (EMEA), Asia-Pacific (including Australia, Japan, and New Zealand), and Latin/South America (including Mexico) as well as by retail verticals (e.g., grocery, drug stores) and also contains qualitative pricing and technology analyses
STUDY GOALS AND OBJECTIVES
The objectives of this study include the following:
An overview of the changing retail technology industry and a comprehensive analysis of the customer-facing technologies at the checkout location
Forecasting the market in terms of sales and revenues for the point-of-sale terminal, self-checkout system, mobile self-scanners, and electronic fund transfer point-of-sale terminal industries by geography and retail verticals
Trends and factors that will have the greatest impact on these industries
Market force analysis for new and emerging technologies in the retail technology market at the point of sale
Identify and evaluate the impact of economic, business, demographic, technological, legal/regulatory, and other factors that will drive the future market for each of these new technologies
Competitive and market share analysis of the key players in these industries
REASONS FOR DOING THE STUDY
BCC Research commissioned this study to provide a comprehensive analysis of emerging and existing customer-facing retail store technologies. Unlike other market studies, which focus in great detail on one specific technology segment such as POS terminals or a specific geographic segment such as Asia-Pacific (APAC), this report covers all of the major technologies and segments in significant detail. This provides the reader with an overview of the entire industry while providing an objective quantitative analysis.
In the current economic climate, retailers and technology vendors are facing unprecedented fiscal pressures, and this report explores a range of self-service technologies that retailers can use to maintain a competitive advantage and improve customer satisfaction.
SCOPE OF REPORT
This report addresses the global market for retail technology and covers the following technologies:
Point-of-sale terminals
Electronic fund transfer point-of-sale terminals
Self-checkout terminals
Mobile self-scanners
The study is organized around the following major topics for each of the technologies:
Executive summary
Overview
Market forces: Drivers and impediments (factors that will influence the long-term development of the market)
Industry challenges and concerns
Technology analysis
Pricing analysis
Geographic analysis and market sizes by geography and retail verticals
Industry structure and market shares
Company profiles
Within the retail environment, the following retail formats are included in the study: supermarkets and grocery stores, convenience stores and gasoline stations, and drug and convenience stores and specialty retail. Supermarkets include hypermarkets and department stores, while the cash-and-carry format is part of the wholesale operations in each of the categories. Food service and hospitality, which includes fine dining, restaurants, is not included in this study as it focuses only on the retail environment.
Products used for in-store inventory and supply-chain management, such as handheld terminals, are excluded from this study as the research focuses only on the customer-facing technologies at the checkout point. The other self-service technologies, such as DVD kiosks and vending machines, are excluded from this research as well.
The geographical scope of this report is the global market.
INTENDED AUDIENCE
This report is an exhaustive study of customer-facing retail store technologies with crucial statistics and analysis on the market structure, market size, retail vertical segments, emerging and existing trends and technologies, major opportunities, and market shares of key players.
This report has been written for the entire retail community, including the following:
Technology vendors, distributors, and retailers
System integrators, resellers, and consultants
Financial institutions such as investment banks and venture capitalists
Analyst communities
METHODOLOGY AND INFORMATION SOURCES
Both primary and secondary research methodologies were used in preparing this study. The findings and conclusions of this report are based on information gathered from technology vendors, retailers, customers, and integrators. The information obtained through primary interviews was compiled and analyzed with the information obtained through an extensive review of secondary sources. Secondary sources include books, newspapers, trade journals and publications, white papers, industry portals, company literature, trade associations, monitoring industry news and developments, and online databases. Information for our company profiles was primarily obtained from the companies themselves, especially the larger, publicly owned firms.
The base year of the report is 2010, with forecast data provided through 2015. Historical, base year and forecast data are provided for each market segment of this report. Growth rates are determined through a compilation of data, including past trends, future trends, and market forces, such as market drivers and restraints and their impact, product acceptability, and replacement rate. All dollar projections presented in this report are in 2010 constant dollars.
ANALYST CREDENTIALS
Prasanna Prakash has published a number of research reports and articles on the retail systems industry on both the hardware as well as the software front. She also works as an independent consultant and has assisted companies in numerous consulting projects on market opportunity analysis, market profiles and sizing, competitive intelligence, market feasibility, and market entry. She holds a Bachelor's in Engineering (Equivalent of Bachelor of Science) in Computer Science and an MBA in Marketing.
Chapter- 1: INTRODUCTION
THIS REPORT 1
STUDY GOALS AND OBJECTIVES 1
REASONS FOR DOING THE STUDY 2
SCOPE OF REPORT 2
INTENDED AUDIENCE 3
METHODOLOGY AND INFORMATION SOURCES 3
ANALYST CREDENTIALS 4
RELATED REPORTS 4
BCC ONLINE SERVICES 4
DISCLAIMER 5
Chapter-2: SUMMARY
SUMMARY TABLE GLOBAL MARKET FOR RETAIL CUSTOMER-FACING TECHNOLOGIES, THROUGH 2015 ($ MILLIONS) 6
SUMMARY FIGURE GLOBAL MARKET FOR CUSTOMER-FACING STORE TECHNOLOGIES, 2009-2015 ($ MILLIONS) 6
SUMMARY (CONTINUED) 7
Chapter-3: POINT-OF-SALE TERMINALS
OVERVIEW 8
OVERVIEW (CONTINUED) 9
MARKET SEGMENTATION 10
KEY CHALLENGES AND CONCERNS 11
SYSTEMS INTEGRATION 11
PRICE PRESSURE 11
ADVENT OF OTHER SHOPPING CHANNELS: MOBILE AND ONLINE 11
INDUSTRY REGULATIONS AND COMPLIANCE 12
MARKET FORCES: DRIVERS AND IMPEDIMENTS 12
MARKET DRIVERS 13
Replacement Systems Lead to New Terminal Sales 13
Demand from Emerging Nations 13
Demand for "Green" Technology Products 14
Increasing Demand for Advanced Multi-functional POS Terminals 15
Payment Card Industry Data Security Standard Compliance 15
Price Reductions 16
MARKET IMPEDIMENTS 16
Saturated Market in North America and the EMEA 16
Long Replacement Cycles 17
Self-Service Technologies 17
Technological Advancements 18
Economic Conditions' Influence on Retailers' Buying Decisions 18
TECHNOLOGY TRENDS 18
HARDWARE 19
SOFTWARE 19
OPERATING SYSTEMS 20
PERIPHERALS 21
PRICING TRENDS 21
PRICE TRENDS AND INSTALLATION COSTS 21
WORLD MARKET FORECASTS 22
TABLE 1 PROJECTED POS TERMINALS MARKET BY GEOGRAPHIC REGION, THROUGH 2015 ($ MILLIONS) 23
FIGURE 1 PROJECTED POS TERMINALS MARKET BY GEOGRAPHIC REGION, 2009-2015 ($ MILLIONS) 24
TABLE 2 PROJECTED POS TERMINAL UNIT SALES GROWTH BY GEOGRAPHIC REGION, THROUGH 2015 (THOUSANDS) 24
FIGURE 2 PROJECTED POS TERMINAL UNIT SALES GROWTH BY GEOGRAPHIC REGION, 2009-2015 ($ MILLIONS) 25
FIGURE 3 POS TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION, 2010 (%) 25
FIGURE 3 (CONTINUED) 26
TABLE 3 POINT-OF-SALE TERMINALS REVENUE SHARES BY RETAIL VERTICALS, 2010 (%) 26
FIGURE 4 POINT-OF-SALE TERMINALS REVENUE SHARES BY RETAIL VERTICALS, 2010 (%) 27
NORTH AMERICA 27
Market Overview 27
North American Market Forecasts 28
TABLE 4 PROJECTED POS TERMINAL MARKET IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 29
FIGURE 5 PROJECTED POS TERMINALS MARKET IN NORTH AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 30
TABLE 5 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 30
FIGURE 6 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICAL, 2009-2015 (THOUSANDS) 31
EUROPE, THE MIDDLE EAST, AND AFRICA 31
Market Overview 31
Market Overview (Continued) 32
EMEA Market Forecasts 33
TABLE 6 PROJECTED POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 34
FIGURE 7 PROJECTED POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 35
TABLE 7 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 35
FIGURE 8 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 36
ASIA-PACIFIC 36
Market Overview 36
Market Overview (Continued) 37
Asia-Pacific Market Forecasts 38
TABLE 8 PROJECTED POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 39
FIGURE 9 PROJECTED POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 40
TABLE 9 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 40
FIGURE 10 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 41
LATIN AMERICA 41
Market Overview 41
Latin American Market Forecasts 42
Latin American Market Forecasts (Continued) 43
TABLE 10 PROJECTED POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 44
FIGURE 11 PROJECTED POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 44
TABLE 11 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 45
FIGURE 12 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 45
INDUSTRY STRUCTURE 45
COMPETITIVE ANALYSIS 46
MAJOR COMPANIES AND MARKET SHARES 47
TABLE 12 COMPANY MARKET SHARES BY REVENUES IN THE POINT-OF-SALE TERMINALS INDUSTRY, 2010 (%) 47
FIGURE 13 COMPANY MARKET SHARES BY REVENUES IN THE POINT-OF-SALE TERMINALS INDUSTRY, 2010 (%) 48
COMPANY PROFILES 48
Dell 48
Overview 48
Point-of-Sale Terminals 49
Fujitsu 49
Fujitsu America, Inc. 49
Overview 49
Point-of-Sale Terminals 50
HP 50
Overview 50
Point-of-Sale Terminals 50
IBM 51
Overview 51
Point-of-Sale Terminals 51
NCR 52
Overview 52
Point-of-Sale Terminals 53
Wincor Nixdorf AG 53
Wincor Nixdorf, Inc. (U.S.) 53
Overview 54
Point-of-Sale Terminals 54
OTHER KEY VENDORS 54
DigiPoS Store Solutions, Inc. 55
Panasonic Corporation 55
Panasonic Corp. of North America 55
Posiflex 55
Posiflex (Continued) 56
Chapter-4: SELF-CHECKOUT SYSTEMS
OVERVIEW 57
OTHER DEVICE DRIVERS/PERIPHERALS 58
OTHER DEVICE DRIVERS/PERIPHERALS (CONTINUED) 59
PRODUCT SEGMENTATION 60
MARKET SEGMENTATION 60
KEY CHALLENGES AND CONCERNS 61
REDUCTION IN IMPULSE PURCHASES 61
SECURITY CONCERNS 62
INTEGRATION ISSUES 63
EMERGENCE OF NEW TECHNOLOGIES 64
CUSTOMER AND STORE PERSONNEL ACCEPTANCE AND CUSTOMER SERVICE 65
MARKET FORCES: DRIVERS AND IMPEDIMENTS 65
MARKET DRIVERS 66
Self-Checkout Terminals Lead to Increased Labor Productivity and Resource Utilization 66
Customer Experience Faster Checkouts and a Better Shopping Experience 66
Self-Checkout Terminals as a Competitive Edge 67
Self-Checkout Terminals Lead to Reduction in Operating Costs 68
Adoption of Portable/Mobile Bar Code Scanners 68
Increased Demand for Self-Service Technology 68
Increasing Demand from Growing Markets 69
Marked Reduction in Employee Theft 69
MARKET IMPEDIMENTS 70
High Cost of Installation 70
Economic Conditions 70
Lack of Interaction and Availability of Cheap Labor 71
Security Concerns among Retailers 71
TECHNOLOGY TRENDS: SELF-CHECKOUT TERMINALS 72
HARDWARE 73
Compact Systems 73
Cash Recycling 73
Cashless Checkout 73
RFID 74
SOFTWARE 74
PRICING ANALYSIS 75
PRICE TRENDS AND INSTALLATION COSTS 75
WORLD MARKET FORECASTS 76
TABLE 13 PROJECTED SELF-CHECKOUT TERMINALS MARKET BY GEOGRAPHIC REGION, THROUGH 2015 ($ MILLIONS) 77
FIGURE 14 PROJECTED SELF-CHECKOUT TERMINALS MARKET BY GEOGRAPHY, 2009-2015 ($ MILLIONS) 77
TABLE 14 PROJECTED SELF-CHECKOUT TERMINALS UNIT SHIPMENT SALES GROWTH BY GEOGRAPHY, THROUGH 2015 (THOUSANDS) 78
FIGURE 15 PROJECTED SELF-CHECKOUT TERMINALS UNIT SHIPMENT SALES GROWTH BY GEOGRAPHIC REGION, THROUGH 2015 (THOUSANDS) 78
FIGURE16 SELF-CHECKOUT TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION, 2010 (%) 79
TABLE 15 PROJECTED MARKET IN SELF-CHECKOUT TERMINALS BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 80
FIGURE 17 SELF-CHECKOUT TERMINALS REVENUE SHARES BY RETAIL VERTICAL, 2010 (%) 80
FIGURE 17 (CONTINUED) 81
NORTH AMERICA 81
Market Overview 81
Market Overview (Continued) 82
North American Market Forecasts 83
TABLE 16 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN NORTH AMERICA BY RETAIL VERTICAL, THROUGH 2015 ($ MILLIONS) 84
FIGURE 18 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN NORTH AMERICA BY RETAIL VERTICAL, 2009-2015 ($ MILLIONS) 84
TABLE 17 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICAL, THROUGH 2015 (THOUSANDS) 85
FIGURE 19 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICAL, 2009-2015 (THOUSANDS) 85
EUROPE, THE MIDDLE EAST, AND AFRICA 86
Market Overview 86
EMEA Market Forecasts 87
TABLE 18 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 88
FIGURE 20 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN THE EMEA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 89
TABLE 19 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 89
FIGURE 21 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 90
ASIA-PACIFIC 90
Market Overview 90
Market Overview (Continued) 91
Asia-Pacific Market Forecasts 92
TABLE 20 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 93
FIGURE 22 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 94
TABLE 21 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 94
FIGURE 23 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 95
LATIN AMERICA 95
Market Overview 95
Latin American Market Forecasts 96
TABLE 22 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 97
FIGURE 24 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 98
TABLE 23 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 98
FIGURE 25 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 99
INDUSTRY STRUCTURE: SELF-CHECKOUT TERMINALS 99
COMPETITIVE ANALYSIS 99
MARKET SHARE ANALYSIS 100
TABLE 24 COMPANY MARKET SHARES BY REVENUES IN THE SELF-CHECKOUT TERMINALS INDUSTRY, 2010 (%) 101
COMPANY PROFILES 101
Fujitsu 101
Fujitsu,America 101
Overview 102
Self-Checkout Terminals 102
IBM Corp. 103
Overview 103
Self-Checkout Terminals 103
NCR 104
Overview 104
Self-Checkout Terminals 104
Wincor Nixdorf AG 105
Wincor Nixdorf, Inc. (U.S.) 106
Overview 106
Self-Checkout Terminals 106
OTHER KEY VENDORS 107
ECRS Software Corp. 107
Itautec S.A. 107
Pan-Oston 108
Chapter-5: ELECTRONIC FUND TRANSFER POINT-OF-SALE TERMINALS
OVERVIEW 109
MARKET SEGMENTATION 110
PRODUCT SEGMENTATION 111
PIN PAD 111
COUNTERTOP 111
WIRELESS 111
CONTACTLESS 112
SIGNATURE CAPTURE 112
UNATTENDED 112
INDUSTRY STANDARDS AND GOVERNMENT REGULATION: EFT-POS 113
EMV: CHIP AND PIN 113
PCI 114
PCI DSS 114
PCI PED 114
PA-DSS 115
CONTACTLESS SYSTEMS: STANDARDS 115
MASTERCARD POINT-OF-SALE TERMINAL SECURITY 116
INDUSTRY CHALLENGES AND CONCERNS: EFT-POS 117
CONCERNS OVER THE DEVELOPMENT OF NEW STANDARDS/REGULATIONS 117
TERMINAL VULNERABILITY 118
PRICE PRESSURES AMONG VENDORS 118
DEVELOPMENT OF NEW PAYMENT METHODS 119
COMPETITIVE PRESSURES AMONG VENDORS 119
INACCURATE FORECASTS 119
MARKET FORCES: MARKET DRIVERS AND INHIBITORS 120
MARKET DRIVERS 120
Regulations and Worldwide Fraud Rates 120
Increasing Trend toward Contactless Payment: Card and Mobile Payments 121
SPVA's Focus on Security Will Drive Standardization Further 121
Emerging Markets and Increasing Trend toward Card Payment 122
Replacement Wave and Value-Added Services 123
Faster Connectivity 123
MARKET IMPEDIMENTS 124
Market Saturation 125
Refurbished Units Might Impede the Growth of New Terminals 125
Economic Conditions and Device Replacement Cycle 125
TECHNOLOGY TRENDS: EFT-POS 125
WIRELESS AND IP-ENABLED TERMINALS 126
CONTACTLESS PAYMENT THROUGH CARDS AND MOBILE PHONES USING RFID AND NFC 126
Contactless Payment through …(Continued) 127
PRICING ANALYSIS: EFT-POS 128
PRICE TRENDS AND INSTALLATION COSTS 128
WORLD MARKET FORECASTS FOR EFT-POS 129
TABLE 25 EFT-POS TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION FOR THE ENTIRE PAYMENT INDUSTRY, 2010 (%) 129
FIGURE 26 EFT-POS TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION FOR THE ENTIRE PAYMENT INDUSTRY, 2010 (%) 129
WORLD MARKET FORECASTS … (CONTINUED) 130
TABLE 26 PROJECTED EFT-POS TERMINALS MARKET BY GEOGRAPHIC REGION, THROUGH 2015 ($ MILLIONS) 131
FIGURE 27 PROJECTED EFT-POS TERMINALS MARKET BY GEOGRAPHIC REGION, 2009-2015 ($ MILLIONS) 131
TABLE 27 PROJECTED EFT-POS TERMINALS UNIT SHIPMENT GROWTH BY GEOGRAPHIC REGION, THROUGH 2015 (THOUSANDS) 132
FIGURE 28 PROJECTED EFT-POS TERMINALS UNIT SHIPMENT GROWTH BY GEOGRAPHIC REGION, 2009-2015 (THOUSANDS) 132
FIGURE 29 EFT-POS TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION, 2010 (%) 133
TABLE 28 EFT-POS TERMINALS REVENUE SHARES BY RETAIL VERTICAL, 2010 (%) 134
FIGURE 30 EFT-POS TERMINALS REVENUE SHARES BY RETAIL VERTICAL, 2010 (%) 134
NORTH AMERICA 134
Market Overview 134
Market Overview (Continued) 135
North American Market Forecasts 136
TABLE 29 PROJECTED EFT-POS TERMINAL MARKET IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 137
FIGURE 31 PROJECTED EFT-POS TERMINAL MARKET IN NORTH AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 137
TABLE 30 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 138
FIGURE 32 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICAL, 2009-2015 (THOUSANDS) 138
EUROPE, THE MIDDLE EAST, AND AFRICA 139
Market Overview 139
EMEA Market Forecasts 140
TABLE 31 PROJECTED EFT-POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 141
FIGURE 33 PROJECTED EFT-POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 141
TABLE 32 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 142
FIGURE 34 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 142
ASIA-PACIFIC 143
Market Overview 143
Asia-Pacific Market Forecasts 144
TABLE 33 PROJECTED EFT-POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 145
FIGURE 35 PROJECTED EFT-POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 146
TABLE 34 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 146
FIGURE 36 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 147
LATIN AMERICA 147
Market Overview 147
Latin American Market Forecasts 148
TABLE 35 PROJECTED EFT-POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 149
FIGURE 37 PROJECTED EFT-POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICAL, 2009-2015 ($ MILLIONS) 150
TABLE 36 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 150
FIGURE 38 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 151
INDUSTRY STRUCTURE: EFT-POS 151
COMPETITIVE ANALYSIS 152
MAJOR COMPANIES AND MARKET SHARES 153
TABLE 37 COMPANY MARKET SHARES BY UNIT SHIPMENTS IN THE EFT-POS TERMINALS INDUSTRY, 2010 (%) 153
COMPANY PROFILES 154
Hypercom Corp. 154
Overview 154
EFT-POS Terminals Market 154
Ingenico 155
Ingenico (North America) 155
Overview 155
EFT-POS Terminals Market 155
VeriFone 156
Overview 156
EFT-POS Terminals Market 156
OTHER KEY VENDORS 157
Bitel 157
CyberNet, Inc. 158
CyberNet USA 158
Gemalto N.V. 158
Panasonic Corp. of North America 159
PAX Technology 159
Chapter-6: MOBILE SCANNERS
OVERVIEW 160
OVERVIEW (CONTINUED) 161
OVERVIEW (CONTINUED) 162
KEY CHALLENGES AND CONCERNS 163
CONCERN OVER CUSTOMER ACCEPTANCE 163
INTEGRATION WITH OTHER DEVICES AND SOLUTIONS 164
ECONOMIC RECESSION COULD ACT AS A DETERRENT 165
MARKET FORCES: DRIVERS AND IMPEDIMENTS 165
MARKET DRIVERS 165
Faster Checkout 165
Increased Labor Productivity and Resource Utilization 166
Lower Operating Costs 167
Increase in Promotional Sales and Impulse Purchases 168
Increasing Demand and Adoption of Self-Service Devices Especially Self-Checkout Terminals 168
Mobile Scanners as Customer Relationship Management Devices 169
Replacement Market Leading to Increased Product Penetration in Western Europe 169
MARKET IMPEDIMENTS 170
High Installation Costs 170
Market/Economic Conditions 171
Customer/Retailer Acceptance of Mobile Scanners 171
Labor as a Deterrent 172
New Technologies Could Hinder Growth 173
TECHNOLOGY TRENDS: MOBILE SCANNERS 173
INCREASED SUPPORT OF BAR CODES 173
OPEN SOURCE ARCHITECTURE 174
ADVERTISEMENTS AND PROMOTIONS 174
PAYMENT AT THE POD 174
PRICING ANALYSIS 175
PRICE TRENDS AND INSTALLATION COSTS 175
WORLD MARKET FORECASTS 176
TABLE 38 PROJECTED MOBILE SELF-SCANNERS MARKET BY GEOGRAPHIC REGION, THROUGH 2015 ($ MILLIONS) 177
FIGURE 39 PROJECTED MOBILE SELF-SCANNERS MARKET BY GEOGRAPHIC REGION, 2009-2015 ($ MILLIONS) 177
TABLE 39 PROJECTED MOBILE SELF-SCANNERS UNIT SHIPMENT SALES GROWTH BY GEOGRAPHIC REGION, THROUGH 2015 (THOUSANDS) 178
FIGURE 40 PROJECTED MOBILE SELF-SCANNERS UNIT SHIPMENT SALES GROWTH BY GEOGRAPHIC REGION, 2009-2015 (THOUSANDS) 178
FIGURE 41 MOBILE SCANNERS REVENUE SHARES BY GEOGRAPHIC REGION, 2010 (%) 179
TABLE 40 PROJECTED MARKET IN MOBILE SELF-SCANNERS BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 179
FIGURE 42 MOBILE SCANNERS REVENUE SHARES BY RETAIL VERTICALS, 2010 (%) 180
FIGURE 43 MOBILE SCANNERS REVENUE SHARES BY RETAIL VERTICALS, 2015 (%) 180
FIGURE 43 (CONTINUED) 181
NORTH AMERICA 181
Market Overview 181
North American Market Forecasts 182
North American … (Continued) 183
TABLE 41 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 184
FIGURE 44 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 184
TABLE 42 PROJECTED MOBILE SCANNERS MARKET IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 185
FIGURE 45 PROJECTED MOBILE SCANNERS SALES GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 185
EUROPE, THE MIDDLE EAST, AND AFRICA 186
Market Overview 186
EMEA Market Forecasts 187
EMEA Market Forecasts (Continued) 188
TABLE 43 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 189
FIGURE 46 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 189
TABLE 44 PROJECTED MOBILE SCANNERS MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 190
FIGURE 47 PROJECTED MOBILE SCANNERS MARKET IN THE EMEA BY RETAIL VERTICAL, 2009-2015 ($ MILLIONS) 190
ASIA-PACIFIC AND LATIN AMERICA 191
Market Overview 191
Asia-Pacific and Latin America Market Forecasts 192
Asia-Pacific and … (Continued) 193
TABLE 45 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN ASIA-PACIFIC AND LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 194
FIGURE 48 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN ASIA-PACIFIC AND LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 194
TABLE 46 PROJECTED MOBILE SCANNERS MARKET IN ASIA-PACIFIC AND LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 195
FIGURE 49 PROJECTED MOBILE SCANNERS SALES GROWTH IN ASIA-PACIFIC AND LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 195
MOBILE SCANNERS: INDUSTRY STRUCTURE 195
COMPETITIVE ANALYSIS 196
MARKET SHARE ANALYSIS 197
TABLE 47 COMPANY MARKET SHARES BY REVENUES IN THE MOBILE SELF-SCANNERS INDUSTRY, 2010 (%) 197
COMPANY PROFILES 197
Datalogic S.p.A. 197
Overview 198
Mobile Scanning Devices 198
Motorola 199
Overview 199
Mobile Scanning Devices 199
Wincor Nixdorf International GmbH 200
Overview 200
Mobile Scanning Devices 200
CUSTOMER-FACING RETAIL TECHNOLOGIES IN THE PILOT PHASE 201
SMART CARTS 201
KEY CHALLENGES AND CONCERNS 202
GROWTH DRIVERS 203
CONCLUSION 204
To order this report:
IT Services Industry: Customer-facing Retail Technologies: Global Markets
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Nicolas Bombourg
Reportlinker
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