DAYTON, Ohio, June 4, 2013 /PRNewswire/ -- Carl Bennett, who oversees automotive retail consulting operations for Reynolds and Reynolds, will host the opening webinar for Automotive News F&I Week, June 11-13. The webinar titled "Mastering the Sales Presentation" is scheduled for Tuesday, June 11, from 1-2 p.m. Eastern.
In the webinar, Bennett will offer dealers specific steps on how to:
- Build rapport faster with customers, even before they enter the F&I office.
- Use time spent with customers in the F&I office more effectively.
- Improve customer satisfaction.
- Increase F&I sales and profitability by using menu and step-selling procedures.
Bennett, who also opened last year's F&I Week Online Conference, is the director of North American Consulting Operations for Reynolds Consulting Services. In his consultant role, Bennett teaches automotive retailers in the U.S. and Canada how to achieve higher levels of success and better results in vehicle sales and F&I. Prior to joining Reynolds more than 13 years ago, Bennett worked in dealerships for 15 years as a general manager, finance director, and sales manager.
During the third annual F&I Week Online Conference, registrants will be able to attend live webinar and Q and A sessions. They also will gain access to session recordings and the resource library for one year after the conference concludes. Register for F&I Week.
About Reynolds Consulting Services
Reynolds Consulting Services is a comprehensive automotive retail consulting practice that helps dealers improve business processes, implement best practices, and achieve desired results in all areas of the dealership. (www.reyrey.com/consulting).
Reynolds and Reynolds is the automotive industry's leading provider of automobile dealership software, services, and forms to help dealerships improve business results. The company is headquartered in Dayton, Ohio, with major operations in Houston and College Station, Texas, and Celina, Ohio. (www.reyrey.com)
SOURCE The Reynolds and Reynolds Company