WEST CALDWELL, N.J., Aug. 6, 2012 /PRNewswire/ -- Ricoh Americas Corporation today announced it has been ranked as a "Leader" by IDC in the research firm's just-released "IDC MarketScape: U.S. Shared, Networked Multifunction Peripherals for the Distributed Office – 2012 Vendor Analysis (doc #235820, July 2012)."
Considered one of the key comparative analyses of multifunction peripheral (MFP) vendors in the U.S. marketplace, this research ranks vendors based on their products, strategies and customer experience.
According to IDC Vice President Keith Kmetz, Ricoh has a broad product portfolio, solid market share, pricing that fits customer requirements and good reviews from its customers. "Those attributes, combined with a solutions/services model to drive value-added differentiation, are the reasons Ricoh was deemed a 'Leader' in this year's report," he said.
Recent Ricoh advances that contributed to its ranking include:
- Ricoh's "services-led, technology-enabled" business strategy;
- a newly unveiled collection of MFPs based on a new technology platform leveraging the Web, cloud and mobility;
- a value proposition that goes beyond hardware performance to encompass total cost of ownership, sustainability, security, compliance and process improvement; and
- tailored solutions for vertical industries such as legal, health care and the public sector.
Ricoh is aggressively evolving its service strategy with Business Information Solutions, an approach that directly addresses customer challenges such as globalization, increasingly mobile employees, new generational work styles, information overload, mounting cost pressures and IT infrastructure upheaval. The MarketScape report cites a customer that estimates it will save between $2 million to $4 million over the next four years through a Ricoh Managed Document Services approach.
"We're grateful that IDC has recognized the power of our strategy and ability to deliver on it," said Dominic Pontrelli, Senior Vice President of Business Development for Ricoh Americas Corporation. "This strategy is based entirely on helping our customers meet their most important business challenges in a rapidly changing world through a focus on information input, processing and output. The goal is ultimately helping the right person make the right business decision every time."
For details on Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com.
About IDC MarketScape:
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).
The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.
Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.
For further information, please visit www.ricoh.com/about/
© 2012 Ricoh Americas Corporation. All rights reserved. All referenced product names are the trademarks of their respective companies.
Ricoh Americas Corporation
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