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Risk Metrics: Consumer Concern for and Acquisition of Insurance for Everyday Risks in the UK

 

NEW YORK, Feb. 8, 2012 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Risk Metrics: Consumer Concern for and Acquisition of Insurance for Everyday Risks in the UK

http://www.reportlinker.com/p0170862/Risk-Metrics-Consumer-Concern-for-and-Acquisition-of-Insurance-for-Everyday-Risks-in-the-UK.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Insurance

Risk Metrics: Consumer Concern for and Acquisition of Insurance for Everyday Risks in the UK is an updated study about 40 types of risk and their associated insurance, warranty and assistance policies that are often described as 'niche' when compared to more mainstream insurance policies such as motor, household, travel and life insurance. However, the vast majority of these types of risk are deemed to be relevant to their circumstances by over 50% of survey respondents with the result that many have also acquired a policy to cover the risk. In fact, the research measures the relevance and degree of concern caused to survey participants by each of these 40 risks as well as measuring the take-up rates for the related insurance, warranty and assistance policies, whether on a stand-alone or packaged basis, among consumers with results broken out in detail in each case by gender, age group, annual household income and geographical location of respondents. Furthermore, for most policy types it is also possible to compare the latest results for 2011 with those from the previous survey carried out in 2007. The types of insurance used to cover these risks, which fall into seven broader categories, are as follows: personal health: children's health insurance, critical illness insurance, dental expenses insurance, health / hospital cash plans, long-term income protection insurance, personal accident insurance, private medical insurance, sports accident insurance; financial commitments: bill payment protection insurance, credit card payment protection insurance, legal expenses insurance, loan payment protection insurance, mortgage payment protection insurance, short-term income protection insurance (accident / illness); short-term income protection insurance (unemployment); personal possessions (insurance): bicycle insurance, furniture insurance, garden insurance, glasses / spectacles insurance, handbag / briefcase insurance, jewellery insurance, missed event / ticket cancellation insurance, mobile gadget insurance, mobile telephone insurance, musical instrument insurance, pet insurance, purchase protection insurance; personal possessions (warranty): extended warranty / service contract for audio-visual appliance, extended warranty / service contract for computing device, extended warranty / service contract for kitchen appliance; personal security: card protection insurance, identity theft insurance / assistance; home ownership: drainage / plumbing / water supply pipe insurance, electrical emergency and breakdown insurance, gas boiler / gas supply pipe / gas central heating insurance; car ownership: breakdown recovery insurance, extended warranty / service contract for car, GAP / shortfall protection insurance, MOT insurance, tyre insurance. You may be able to use this report in one or more of the following ways: - gain cost-effective access to a source of data and insight covering 40 types of insurance, warranty and assistance policy which in aggregate amount to a substantial stand-alone market; - prioritise the way in which you promote different types of cover to existing or prospective customers in accordance with the apparent concern that the underlying risks are causing them; - appreciate the degree to which packaging with other financial services is already limiting or possesses the potential to limit the future development of stand-alone markets in the UK; - understand the likely future outlook for the insurance, warranty and assistance policies considered on the basis of both the results for 2011 and the time line analysis in comparison to 2007; - use the data describing the preoccupations and behaviour of each consumer segment to improve your marketing campaigns for each of the 40 forms of insurance, warranty and assistance product under review.

TABLE OF CONTENTS 0.0 EXECUTIVE SUMMARY . 1

Critical illness and identity theft score highly for both relevance to and concern among consumers . 2

The perceived relevance of mobile gadget insurance increased most rapidly between 2007 and 2011. . 2

. with the degree of concern moving up most quickly for the risks associated with bicycle insurance . 2

Arguably, children's health and critical illness insurance are the most 'under-sold' forms of cover. 3

. with breakdown recovery, furniture, garden and jewellery insurance at the other end of the spectrum 4

For 13 of the 40 policy types, packaged or substitute cover is more important than stand-alone cover. . 5

. although five can only ever be acquired in a stand-alone format. 5

Purchase of stand-alone cover has increased most strongly for pet insurance. . 5

. and (quite predictably) has fallen most precipitously for credit card payment protection insurance . 5

Propensity to take out stand-alone unemployment insurance peaks in the 25-34 age group 6

Extended warranties for computing devices are bought quite evenly across all levels of household income . 7

Londoners are more likely to acquire many types of cover than their counterparts elsewhere in the UK. 9

. especially for policies related to personal health and financial commitments . 10

1.0 INTRODUCTION 11

Scope and rationale . 11

Over a half of respondents deem the majority of risk types covered to be relevant to their circumstances. . 11

… although, in many cases, little or no published research exists to illustrate consumer behaviour . 11

The Risk Metrics research program adds value in four key respects… 11

… and is relevant to a variety of financial and other affinity partners as well as insurance providers 12

Changes relative to the 2007 survey. 12

Nine brand new policy types are covered by the latest survey 12

Rounding differences . 13

Finaccord 13

Risk Metrics and other consumer research studies focused on the UK 13

UK affinity and partnership marketing publications 14

2.0 RISK OVERVIEW . 15

Introduction . 15

For most of the insurance types investigated, the results for 2011 can be compared with those for 2007 . 15

Relevance of underlying risks 16

Insurance types 16

Consumers are most likely to perceive defects to computing devices as a relevant risk. 16

.with risks related to ownership of a musical instrument emerging as the least relevant 16

Risks associated with ownership of mobile gadgets have seen the greatest rise in perceived relevance 18

Degree of concern caused by underlying risks 22

Insurance types 22

Among the relevant audience, risks to children's health occasion the highest rates of concern… 22

. with respondents also showing relatively high concern about their own health and that of their pets 22

Generally speaking, consumers are least concerned about missing events for which they bought a ticket . 22

Concern has risen most rapidly for the risks associated with ownership of a bicycle . 24

Consumers seem to be less worried about identity theft than they were in 2007 . 24

Risks related to home ownership have seen an increase in respondent anxiety . 29

Overall policy take-up rates . 30

Among all consumers 30

Only breakdown recovery insurance is held by more than a half of all survey participants… 30

… although a further four types of cover have been acquired by more than a third of the sample 30

Tyre insurance registers the weakest overall take-up rate across all consumers . 30

The overall take-up rate for pet insurance has advanced most rapidly since 2007. . 32

. although take-up rates for 16 out of 30 forms of cover have fallen back . 32

Among consumers for whom underlying risks are relevant . 35

14 of the 40 types of cover considered are held by more than a third of the relevant audience 35

Since 2007, take-up rates for different forms of home emergency cover have tended to move up strongly. 35

. with those for loan and credit card payment protection cover, as expected, having both declined rapidly 35

Several types of insurance appear under-sold relative to the concern that the related risks cause 37

Stand-alone policy take-up rates . 41

Among all consumers 41

Insurance to cover the risks analysed can often by acquired on a packaged basis… . 41

. which is priced at less per policy by insurance underwriters than stand-alone cover . 41

Consumers are most likely to acquire breakdown recovery insurance in a stand-alone format. . 41

. whereas purchase protection insurance is only ever available as a packaged concept 42

In terms of their rise in stand-alone take-up rate, two forms of home emergency cover perform well . 43

Among consumers for whom underlying risks are relevant . 46

Within the relevant audience, the stand-alone take-up rate for musical instrument insurance is much higher . 46

There is a stand-alone market, albeit sometimes small, in almost every instance . 48

3.0 RISK ANALYSIS 52

Introduction . 52

Risks related to personal health 53

Children's health . 53

Critical illness 55

Dental expenses 57

Medical or hospital treatment 59

Permanent disability . 61

Personal accidents . 63

Medical expenses 65

Sports-related accidents 67

Risks related to financial commitments . 69

Mortgage payments . 69

Loan / car finance payments . 72

Credit card payments . 74

Bill payments 76

Short-term accident or illness 78

Short-term unemployment . 80

Legal expenses 82

Risks related to personal possessions (accidental damage, loss or theft) . 85

Bicycles . 85

Furniture 87

Gardens, garden plants and garden equipment and furniture . 89

Glasses or spectacles 91

Handbags or briefcases . 93

Jewellery . 95

Event tickets . 97

Mobile gadgets . 99

Mobile telephones 101

Musical instruments . 103

Pets . 105

Valuable purchases . 109

Risks related to personal possessions (mechanical or technical defects) 111

Audio-visual appliances . 111

Computing devices. 113

Kitchen appliances . 115

Risks related to personal security . 117

Cards, keys and personal documents 117

Identity . 119

Risks related to home ownership 121

Drainage, plumbing and water supply pipes. 121

Electricity supply . 124

Gas boilers, gas supply pipes and gas central heating 127

Risks related to car ownership 130

Cars (breakdown) . 130

Cars (mechanical / technical defects) . 133

Cars (financial shortfall) . 135

Cars (MOT failure) 137

Car tyres . 139

4.0 SEGMENT ANALYSIS. 141

Introduction . 141

Risks related to personal health 142

Children's health . 142

Critical illness 144

Dental expenses 146

Medical or hospital treatment 148

Permanent disability . 150

Personal accidents . 152

Medical expenses 154

Sport-related accidents 156

Risks related to financial commitments . 158

Mortgage payments . 158

Loan / car finance payments . 160

Credit card payments . 162

Bill payments 164

Short-term accident or illness 166

Short-term unemployment . 168

Legal expenses 170

Risks related to personal possessions (accidental damage, loss or theft) . 172

Bicycles . 172

Furniture 174

Gardens, garden plants and garden equipment and furniture . 176

Glasses or spectacles 178

Handbags or briefcases . 180

Jewellery . 182

Event tickets . 184

Mobile gadgets . 186

Mobile telephones 188

Musical instruments . 190

Pets . 192

Valuable purchases . 194

Risks related to personal possessions (mechanical or technical defects) 196

Audio-visual appliances . 196

Computing devices. 198

Kitchen appliances . 200

Risks related to personal security . 202

Cards, keys and documents 202

Identity . 204

Risks related to home ownership 206

Drainage, plumbing and water supply pipes. 206

Electricity supply . 208

Gas boilers, gas supply pipes and gas central heating 210

Risks related to car ownership 212

Cars (breakdown) . 212

Cars (mechanical / technical defects) . 214

Cars (financial shortfall) . 216

Cars (MOT failure) 218

Car tyres . 220

5.0 APPENDIX 222

Research methodology, sample and structure . 222

LIST OF GRAPHICS / TABLES 0.0 EXECUTIVE SUMMARY . 1

Plotting relevance to respondents against degree of concern to respondents reveals considerable variations in the potential for the 40 types of cover analysed 3

Relative to the degree of concern caused by the underlying risks, around 20 out of 40 forms of cover appear 'under-sold' 4

For most types of cover, stand-alone purchase is more common than acquisition via a packaged or substitute policy 6

Different types of insurance, warranty and assistance display very different take-up rates by age group . 7

Annual household income also has a significant bearing on take-up rates for different insurance, warranty and assistance products 8

For most risk groups, the greater youth and affluence of respondents living in London helps to product insurance take-up rates that are higher than elsewhere in the UK . 9

1.0 INTRODUCTION 11

2.0 RISK OVERVIEW . 15

Ranking of insurance types by degree of relevance to respondents, 2011 17

Ranking of insurance types by change in degree of relevance to consumers, 2007 to 2011 . 19

Plot of insurance types by relevance among all consumers in 2011 versus change in relevance from 2007 to 2011 20

Ranking of insurance groups by change in average degree of relevance to consumers, 2007 to 2011 21

Ranking of insurance types by degree of concern caused by underlying risks among consumers for whom the risk is relevant, 2011 23

Ranking of insurance types by change in degree of concern caused by underlying risks among consumers for whom the risk is relevant, 2007 to 2011. 25

Plot of insurance types by degree of concern caused by underlying risks among consumers for whom the risk is relevant in 2011 versus change in degree of concern from 2007 to 2011 . 26

Plot of relevance of and degree of concern caused by underlying risks among all consumers, 2011 . 28

Ranking of insurance groups by change in degree of concern caused by underlying risks among consumers for whom the risk is relevant, 2007 to 2011. 29

Ranking of insurance types by overall take-up rates among all consumers, 2011 31

Ranking of insurance types by change in overall take-up rates among all consumers, 2007 to 2011 . 33

Plot of insurance types by overall take-up rates among all consumers in 2011 versus change in overall take-up rates from 2007 to 2011 . 34

Ranking of insurance types by overall take-up rates among consumers for whom the underlying risks are relevant, 2011 . 36

Plot of degree of concern caused by underlying risks and overall insurance take-up rates among consumers for whom the underlying risks are relevant, 2011 . 38

Ranking of insurance types by overall take-up rates among consumers for whom the underlying risks are relevant, 2007 to 2011 . 39

Plot of insurance types by overall take-up rates among consumers for whom the underlying risks are relevant in 2011 versus change in overall take-up rates from 2007 to 2011 40

Ranking of insurance types by take-up rates for stand-alone cover among all consumers, 2011 42

Ranking of insurance types by change in take-up rates for stand-alone cover among all consumers, 2007 to 2011 44

Plot of insurance types by stand-alone take-up rates among all consumers in 2011 versus change in stand-alone take-up rates from 2007 to 2011. 45

Ranking of insurance types by take-up rates for stand-alone cover among consumers for whom the underlying risks are relevant, 2011 . 47

Plot of consumers for whom the underlying risks are relevant with stand-alone cover and those within the same group with packaged / substitute cover, 2011 49

Ranking of insurance types by change in take-up rates for stand-alone cover among consumers for whom the underlying risks are relevant, 2007 to 2011 50

Plot of insurance types by stand-alone take-up rates among consumers for whom the underlying risks are relevant in 2011 versus change in stand-alone take-up rates from 2007 to 2011 . 51

3.0 RISK ANALYSIS 52

Children's health: level of concern and degree of relevance to respondents, 2011 . 53

Children's health insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 54

Critical illness: level of concern and degree of relevance to respondents, 2011 55

Critical illness insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 . 56

Dental expenses: level of concern and degree of relevance to respondents, 2011 57

Dental insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 58

Medical or hospital treatment: level of concern and degree of relevance to respondents, 2011 59

Health / hospital cash plans: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 60

Permanent disability: level of concern and degree of relevance to respondents, 2011 . 61

Long-term income protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 62

Personal accidents: level of concern and degree of relevance to respondents, 2011 . 63

Personal accident insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 64

Medical expenses: level of concern and degree of relevance to respondents, 2011 65

Private medical insurance: respondent penetration rates, 2011 . 66

Sports-related accidents: level of concern and degree of relevance to respondents, 2011 67

Sports accident insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 68

Mortgage payments: level of concern and degree of relevance to respondents, 2011 . 69

Mortgage term life / mortgage payment protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 . 71

Loan / car finance payments: level of concern and degree of relevance to respondents, 2011 . 72

Loan payment protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 73

Credit card payments: level of concern and degree of relevance to respondents, 2011 . 74

Credit card payment protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 75

Bill payments: level of concern and degree of relevance to respondents, 2011 76

Bill payment protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 77

Short-term accident or illness: level of concern and degree of relevance to respondents, 2011 78

Short-term income protection insurance (covering accident and / or illness): respondent penetration rates split between stand-alone purchase and packaged cover, 2011 79

Short-term unemployment: level of concern and degree of relevance to respondents, 2011 . 80

Short-term income protection insurance (covering unemployment): respondent penetration rates split between stand-alone purchase and packaged cover, 2011 81

Legal expenses: level of concern and degree of relevance to respondents, 2011 82

Legal expenses insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 84

Accidental damage to or loss or theft of bicycles: level of concern and degree of relevance to respondents, 2011 85

Bicycle insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 86

Accidental damage or defects to furniture: level of concern and degree of relevance to respondents, 2011 . 87

Furniture insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 . 88

Accidental damage to gardens and accidental damage to or theft of garden plants, equipment or furniture: level of concern and degree of relevance to respondents, 2011 . 89

Garden insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 90

Accidental damage to or loss or theft of glasses or spectacles: level of concern and degree of relevance to respondents, 2011 . 91

Glasses / spectacles insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 92

Accidental damage to or loss or theft of handbags or briefcases: level of concern and degree of relevance to respondents, 2011 . 93

Handbag / briefcase insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 94

Accidental damage to or loss or theft of jewellery: level of concern and degree of relevance to respondents, 2011 . 95

Jewellery insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 . 96

Inability to attend an event: level of concern and degree of relevance to respondents, 2011 . 97

Missed event / ticket cancellation insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 98

Accidental damage to or loss or theft of mobile gadgets: level of concern and degree of relevance to respondents, 2011 . 99

Mobile gadget insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 . 100

Accidental damage to or loss or theft of mobile telephones: level of concern and degree of relevance to respondents, 2011 . 101

Mobile telephone insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 102

Accidental damage to or loss or theft of musical instruments: level of concern and degree of relevance to respondents, 2011 . 103

Musical instrument insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 104

Veterinary expenses associated with ownership of pets: level of concern and degree of relevance to respondents, 2011 . 105

Pet insurance: respondent penetration rates split by type of pet cover, 2011 107

Pet insurance: respondent penetration rates split between owners of cats, dogs and other animals, 2011 . 108

Accidental damage to or loss or theft of any kind of high value purchase: level of concern and degree of relevance to respondents, 2011 109

Purchase protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 110

Mechanical or technical defects to audio-visual appliances: level of concern and degree of relevance to respondents, 2011 . 111

Extended warranties for audio-visual appliances: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 112

Mechanical or technical defects to computing devices: level of concern and degree of relevance to respondents, 2011 . 113

Extended warranties for computing devices: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 114

Mechanical or technical defects to kitchen appliances: level of concern and degree of relevance to respondents, 2011 . 115

Extended warranties for kitchen appliances: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 116

Loss or theft of cards, keys or valuable documents: level of concern and degree of relevance to respondents, 2011 . 117

Card protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 118

Identity theft: level of concern and degree of relevance to respondents, 2011 119

Identity protection insurance / assistance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 120

Drainage, plumbing and water supply pipe emergencies or faults: level of concern and degree of relevance to respondents, 2011 121

Drainage / plumbing / water supply pipe insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 . 123

Electrical emergencies or faults: level of concern and degree of relevance to respondents, 2011 . 124

Electrical emergency and breakdown insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 126

Gas boiler, gas supply pipe or gas central heating emergencies or faults: level of concern and degree of relevance to respondents, 2011 127

Gas boiler / gas supply pipe / gas central heating insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 . 129

Car breakdown: level of concern and degree of relevance to respondents, 2011 . 130

Breakdown recovery insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 132

Mechanical or technical defects to cars: level of concern and degree of relevance to respondents, 2011 . 133

Extended warranties for cars: respondent penetration rates, 2011 134

Financial shortfall associated with ownership of cars: level of concern and degree of relevance to respondents, 2011 . 135

GAP / shortfall protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover, 2011 136

MOT failure: level of concern and degree of relevance to respondents, 2011 . 137

MOT insurance: respondent penetration rates, 2011 138

Punctures or other damage to tyres: level of concern and degree of relevance to respondents, 2011 139

Tyre insurance: respondent penetration rates, 2011 . 140

4.0 SEGMENT ANALYSIS. 141

Children's health: level of concern and degree of relevance split by respondent segment, 2011 . 142

Children's health insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 143

Critical illness: level of concern and degree of relevance split by respondent segment, 2011 144

Critical illness insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 145

Dental expenses: level of concern and degree of relevance split by respondent segment, 2011 146

Dental insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 147

Medical or hospital treatment: level of concern and degree of relevance split by respondent segment, 2011 148

Health / hospital cash plans: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 149

Permanent disability: level of concern and degree of relevance split by respondent segment, 2011 . 150

Long-term income protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 151

Personal accidents: level of concern and degree of relevance split by respondent segment, 2011 . 152

Personal accident insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 153

Medical expenses: level of concern and degree of relevance split by respondent segment, 2011 154

Private health insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 155

Sport-related accidents: level of concern and degree of relevance split by respondent segment, 2011 156

Sports accident insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 157

Mortgage payments: level of concern and degree of relevance split by respondent segment, 2011 . 158

Mortgage life / mortgage payment protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 159

Loan / car finance payments: level of concern and degree of relevance split by respondent segment, 2011 . 160

Loan payment protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 161

Credit card payments: level of concern and degree of relevance split by respondent segment, 2011 . 162

Credit card payment protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 163

Bill payments: level of concern and degree of relevance split by respondent segment, 2011 164

Bill payment protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 165

Short-term accident or illness: level of concern and degree of relevance split by respondent segment, 2011 166

Short-term income protection insurance (covering accident and / or illness): respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 167

Short-term unemployment: level of concern and degree of relevance split by respondent segment, 2011 . 168

Short-term income protection insurance (covering unemployment): respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 169

Legal expenses: level of concern and degree of relevance split by respondent segment, 2011 170

Legal expenses insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 171

Accidental damage to or loss or theft of bicycles: level of concern and degree of relevance split by respondent segment, 2011 172

Bicycle insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 173

Accidental damage or defects to furniture: level of concern and degree of relevance split by respondent segment, 2011 174

Furniture insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 175

Accidental damage to gardens and accidental damage to or theft of garden plants, equipment or furniture: level of concern and degree of relevance split by respondent segment, 2011 176

Garden insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 177

Accidental damage to or loss or theft of glasses or spectacles: level of concern and degree of relevance split by respondent segment, 2011 . 178

Glasses / spectacles insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 179

Accidental damage to or loss or theft of handbags or briefcases: level of concern and degree of relevance split by consumer, 2011 segment, 2011 . 180

Handbag / briefcase insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 181

Accidental damage to or loss or theft of jewellery: level of concern and degree of relevance split by respondent segment, 2011 182

Jewellery insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 183

Inability to attend an event: level of concern and degree of relevance split by respondent segment, 2011 . 184

Missed event / ticket cancellation insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 185

Accidental damage to or loss or theft of mobile gadgets: level of concern and degree of relevance split by respondent segment, 2011 186

Mobile gadget insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 187

Accidental damage to or loss or theft of mobile telephones: level of concern and degree of relevance split by respondent segment, 2011 . 188

Mobile telephone insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 189

Accidental damage to or loss or theft of musical instruments: level of concern and degree of relevance split by respondent segment, 2011 . 190

Musical instrument insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 191

Veterinary expenses associated with ownership of pets: level of concern and degree of relevance split by respondent segment, 2011 192

Pet insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 193

Accidental damage to or loss or theft of any kind of high value purchase: level of concern and degree of relevance split by respondent segment, 2011 194

Purchase protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 195

Mechanical or technical defects to audio-visual appliances: level of concern and degree of relevance split by respondent segment, 2011 . 196

Extended warranties for audio-visual appliances: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 197

Mechanical or technical defects to computing devices: level of concern and degree of relevance split by respondent segment, 2011 198

Extended warranties for computing devices: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 199

Mechanical or technical defects to kitchen appliances: level of concern and degree of relevance split by respondent segment, 2011 200

Extended warranties for kitchen appliances: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 201

Loss or theft of cards, keys or valuable documents: level of concern and degree of relevance split by respondent segment, 2011 202

Card protection insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 203

Identity theft: level of concern and degree of relevance split by respondent segment, 2011 204

Identity theft insurance / assistance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 205

Drainage, plumbing or water supply pipe emergencies or faults: level of concern and degree of relevance split by respondent segment, 2011 . 206

Drainage / plumbing / water supply pipe insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 207

Electrical emergencies or faults: level of concern and degree of relevance split by respondent segment, 2011 208

Electrical emergency and breakdown insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 209

Gas boiler, gas supply pipe or gas central heating emergencies or faults: level of concern and degree of relevance split by respondent segment, 2011 210

Gas boiler / gas supply pipe / gas central heating insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 . 211

Car breakdown: level of concern and degree of relevance split by respondent segment, 2011 . 212

Breakdown recovery insurance: respondent penetration rates split between stand-alone purchase and packaged cover and by respondent segment, 2011 213

Mechanical or technical defects to cars: level of concern and degree of relevance split by respondent segment, 2011 214

Extended warranties for cars: respondent penetration rates split between stand-alone purcha

To order this report:Insurance Industry: Risk Metrics: Consumer Concern for and Acquisition of Insurance for Everyday Risks in the UK

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Nicolas Bombourg
Reportlinker
Email: nbo@reportlinker.com
US: (805)652-2626
Intl: +1 805-652-2626

 

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