"ROSS Management Services has an impeccable reputation in the multifamily industry, and is well-known for significantly enhancing asset value through top-notch property performance," said Jay Weingarden, asset manager of the Kohn Family Portfolio, which owns the three Maryland communities. "They are innovative, resident-focused and extremely collaborative with their owner clients. We are very excited to have ROSS Management on our team, and we are looking forward to a longstanding relationship."
ROSS will employ its award-winning online reputation management program to strengthen the communities' reputations on sites such as Yelp, ApartmentRatings and Google, and will significantly enhance the communities' digital marketing and advertising campaigns. ROSS also will implement a series of operational upgrades to improve the resident experience, such as online and mobile rent payment, service requests and account management, and address deferred maintenance.
"We could not be more excited about the opportunity to bring our customer- and technology-centric approach to these four communities to create unparalleled living experiences for their residents," said Dave Miskovich, chief operating officer for ROSS Companies, the parent company of ROSS Management Services. "The owners of these communities are every bit as committed to building vibrant, thriving apartment communities as we are, and these assignments will provide the foundation for a tremendous partnership between ROSS and the Kohn Family Portfolio."
Located in the Hopewell submarket of Richmond, the 372-unit Ashton Square is near downtown as well as the Stony Point Fashion Park outdoor shopping center, which features an Anthropologie, Banana Republic, Dillards, Fleming's Prime Steakhouse & Wine Bar and P.F. Chang's China Bistro. Other nearby retailers and restaurants include Wal-Mart, Lowe's, Starbucks and O'Charley's.
Ashton Square offers one-, two- and three-bedroom units. Amenities at the 11-building, garden-style community include a 24-hour fitness center and swimming pool. The apartment homes include modern kitchens, energy-efficient windows and, in select units, full-size washers and dryers, private balconies and french doors.
The 256-unit Marlow Garden and Tower and the 173-unit Marlow Heights are both close to the Beltway, Suitland Parkway, three Metro lines and a number of schools, including Prince George's Community College. Both communities also are near shopping and dining centers.
Each community offers one-, two- and three-bedroom units. Marlow Garden and Tower features a pool, clubhouse and electronic access. Apartment homes include balconies, ceiling fans and walk-in closets. Amenities at Marlow Heights, include a pool and on-site laundry facilities, while the apartment homes feature wall-to-wall carpet, oak cabinets and dishwashers.
The 390-unit South Pointe is within walking distance of two Metro stations and near I-495. The community also offers close proximity to the National Harbor, a resort-style development along the Potomac River that features more than 150 shops and more than 30 restaurants.
South Pointe features studios, one-, two- and three-bedroom apartment homes, and common-area amenities include a playground, picnic area with grill and laundry facilities. The apartment homes offer modern kitchen appliances, ceiling fans and air conditioning.
About ROSS Companies
ROSS Companies, founded in 1983 in Bethesda, Md., is a recognized leader in multifamily acquisitions and investment, development, property management and renovation. With a managed portfolio of more than 13,000 apartment homes in 43 communities, the privately held company is one of the most active multifamily real estate firms in the Mid-Atlantic region. ROSS Companies is comprised of three affiliates – ROSS Development & Investment, ROSS Management Services and ROSS Renovation & Construction. In 2016, ROSS Development & Investment is celebrating its 33rd anniversary and ROSS Management Services is celebrating 28 years in business. In March, ROSS Management Services was honored for the second straight year with a National Resident Satisfaction Award from SatisFacts. In 2016, 12 ROSS-managed apartment communities were awarded the Apartment Ratings' 2015 Top Rated Award, reflecting ROSS Companies' unwavering commitment to customer satisfaction. These annual awards recognize communities with outstanding resident satisfaction ratings as measured on ApartmentRatings.com. For more information about ROSS Companies, visit TheRossCompanies.com.
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SOURCE ROSS Companies