Miller served as director of marketing for Lerner Corp.'s Residential Division, where she oversaw the development of fully customized websites for 16 apartment communities, launched a companywide SEO/SEM strategy, and implemented a comprehensive social media and reputation management program.
Before joining Lerner Corp., Dawn was vice president of marketing for Westminster Management (a division of New York-based Kushner Cos.) as well as director of marketing for several other D.C-based apartment companies, such as The Donaldson Group, Dreyfuss Management and Grady Management. She also held various marketing and human resource positions for AIMCO for eight years.
Miller joins ROSS at a time when the company is expanding its geographic reach. Until recently, the company had focused exclusively on the Washington, D.C., metropolitan area. In 2015, ROSS opened an office in Richmond, Va., where it now manages nine communities totaling more than 1,300 apartment homes. The company also has expanded into North and South Carolina, where it manages approximately 1,100 units and 315 units, respectively.
"I am thrilled to join ROSS Management Services," Miller said. "This is a company with an extremely good reputation within the multifamily industry and in the markets it operates, and I look forward to working with the talented team that's here to continue and expand upon their many successes."
Miller is a member of the Property Management Association (PMA), the Apartment Office Building Association (AOBA), the Maryland Multi Housing Association (MMHA) and the National Apartment Association (NAA). She served on the Virginia Tech Property Management Advisory Board from 2007 to 2008.
About ROSS Companies
ROSS Companies, founded in 1983 in Bethesda, Md., is a recognized leader in multifamily acquisitions and investment, development, property management and renovation. With a managed portfolio of more than 15,000 apartment homes in 45 communities, the privately held company is one of the most active multifamily real estate firms in the Mid-Atlantic region. ROSS Companies is comprised of three affiliates – ROSS Development & Investment, ROSS Management Services and ROSS Renovation & Construction. In 2016, ROSS Development & Investment is celebrating its 33rd anniversary and ROSS Management Services is celebrating 28 years in business. In March, ROSS Management Services was honored for the second straight year with a National Resident Satisfaction Award from SatisFacts. In 2016, 12 ROSS-managed apartment communities were awarded the Apartment Ratings' 2015 Top Rated Award, reflecting ROSS Companies' unwavering commitment to customer satisfaction. These annual awards recognize communities with outstanding resident satisfaction ratings as measured on ApartmentRatings.com. For more information about ROSS Companies, visit TheRossCompanies.com.
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SOURCE ROSS Companies