Ruckus Unveils New Location-Based Services Solution To Help Organizations Transform the Wireless Experience

Major Enhancements to Ruckus SPoT Location-Based Service Uniquely Combine Virtualization, Presence and Integrated BLE Beaconing to Create the Industry's Most Robust and Affordable Location Solution

Jun 02, 2015, 03:01 ET from Ruckus Wireless, Inc.

SUNNYVALE, Calif., June 2, 2015 /PRNewswire/ -- Ruckus Wireless, Inc. (NYSE: RKUS) today unveiled a major expansion of its award-winning SPoT™ location-based service (LBS). The expanded Ruckus LBS solution lets service providers and enterprises improve the ROI and monetization of their wireless infrastructure. Organizations can now actively engage with customers through value-added business services tailored for the user online experience.

Fundamental enhancements to the Ruckus LBS solution uniquely combine, for the first time, virtualized SPoT LBS software, calibration-free deployment, user presence and integrated support for Bluetooth Low Energy (BLE) beaconing to streamline the installation and delivery of location-based wireless services. Additionally, Ruckus announced that it has entered into an alliance with Gimbal to enable effective beacon monetization and utilization of wireless networks. New capabilities of the Ruckus SPoT portfolio include:

  • Ruckus SPoT Point – With venue calibration, SPoT Point detects client locations in real-time within a range of five to eight meters, with 80 percent accuracy. SPoT Point can also be deployed without calibration to enable immediate activation of location services with only a small decrease in accuracy.
  • Ruckus SPoT Presence – A new, easy-to-deploy, calibration-free version for those who need less precise LBS tracking information and/or smaller venues with fewer access points deployed, SPoT Presence detects the overall number of devices present in a venue at the nearest Ruckus ZoneFlex™ access point (AP) using proximity analytics.
  • Ruckus SPoT virtual appliance software (virtual SPoT) – A new, virtualized version of SPoT LBS that can be managed off-site in private or hybrid data centers. Virtual SPoT works with VMware Vsphere (version 5.x or higher) to deliver location services from enterprise and service provider data centers.

All versions of the Ruckus SPoT location-based service also now include a Mapping Tool feature on the SPoT Administrative Portal. The Mapping Tool allows for easy updating and editing of the SPoT coverage area, and Ruckus ZoneFlex access point (AP) locations and zones, so that any changes to the SPoT deployment layout can be easily made.  Ruckus SPoT service requires no new hardware and can be used with the latest Ruckus ZoneFlex indoor and outdoor 802.11ac access points, in addition to many 802.11n AP models and all new Ruckus SmartZone™ and existing ZoneDirector™ control and management platforms.

Distributed Management and Integration of BLE Beacons

As part of the expanded Ruckus LBS solution, Ruckus ZoneFlex APs will be capable of serving as a two-way distributed management and asset and security monitoring platform for BLE beacons. The new Ruckus ZoneFlex R710 indoor access point and ZoneFlex H500 Wall Switch now support Gimbal as well as iBeacon technology with Ruckus SmartZone and ZoneDirector controllers.

Under a new alliance with Gimbal, a leader in location and proximity-based mobile engagement, Ruckus ZoneFlex APs can now run Gimbal's proprietary firmware, helping to ensure the highest security for beacon proximity networks via Gimbal's unique, rolling encrypted IDs. Ruckus APs with Gimbal technology will help enable retailers, hotels, venues, advertisers and out-of-home (OOH) networks to monetize their wireless networks by securely sharing access to their beacon networks with business partners, sponsors or digital ad networks. Ruckus ZoneFlex APs incorporate Gimbal technology and are powered via Power over Ethernet (PoE), eliminating the need for batteries and serving as a detector for all nearby beacons.

Ruckus LBS Solution for Schools, Retailers, Cities and Transportation

Within education environments, the Ruckus LBS solution can be used to track high value assets that are issued by a school as well as to further transform the educational experience to inspire new modes of learning.  Throughout the campus, content can be made accessible based on location and time of day. Students can also be located via mobile devices in the case of an emergency.

For retailers, the Ruckus LBS solution provides valuable insights into customer footfall and behavior, plus allows the mapping of data against sales records, and the ability to proactively engage with customers with targeted content that creates a unique shopping experience.

For cities and transportation hubs, such as train stations and airports, the Ruckus LBS solution enables real-time monitoring of foot traffic to optimize schedules, improve staff services, reduce congestion and gridlock, and improve safety.

A robust LBS ecosystem program provides third party mobile and analytics application developers with an open API set for the delivery of comprehensive, accurate location information. This enables the development of value-added services for better customer insights and enhanced user engagement. Ecosystem program participants include: Aislelabs (personalized, real time in-store marketing); Purple WiFi (WiFi hotspot log-in via Facebook, Google+, Twitter); SkyFii (guest WiFi, integrated/advanced analytics, real-time targeted content delivery); and RaGaPa (WiFi monetization and targeted messaging).

Pricing and Availability

Available now worldwide, Ruckus SPoT Point is a subscription-based service that can be purchased on either a one, three or five year basis for $25 (USD) per Ruckus access point per month.  Ruckus SPoT Presence is scheduled to be available by July 2015, with a lower price point to meet the needs of smaller stores and outdoor deployments. Ruckus virtual SPoT location-based service is available now for a one-time fee of $995 for the per-instance license and $100 per Ruckus ZoneFlex access point.

For more information on the Gimbal platform, please visit All versions of Ruckus SPoT location-based services are available from authorized Ruckus BiG DOGs channel partners.

Follow Ruckus Wireless on LinkedIn and Twitter for all the latest on #SimplyBetterWireless.

Gimbal, Inc. is connecting brands, venues, events and retailers with their customers in exciting new ways by providing leading-edge mobile technologies and solutions.  With advanced geofencing, the world's largest deployment of industry-leading Bluetooth Smart beacons, location-based engagement, analytics, unmatched security features and privacy controls, the Gimbal platform helps drive mobile app engagement and loyalty. Visit for more information.

Headquartered in Sunnyvale, CA, Ruckus Wireless, Inc. (NYSE: RKUS) is a global supplier of advanced wireless systems for the rapidly expanding mobile Internet infrastructure market. The company offers a wide range of indoor and outdoor "Smart Wi-Fi" products to mobile carriers, broadband service providers, and corporate enterprises, and has approximately 52,000 end-customers worldwide. Ruckus technology addresses Wi-Fi capacity and coverage challenges caused by the ever-increasing amount of traffic on wireless networks due to accelerated adoption of mobile devices such as smartphones and tablets. Ruckus invented and has patented state-of-the-art wireless voice, video, and data technology innovations, such as adaptive antenna arrays that extend signal range, increase client data rates, and avoid interference, providing consistent and reliable distribution of delay-sensitive multimedia content and services over standard 802.11 Wi-Fi. For more information, visit

Ruckus, Ruckus Wireless, SmartZone, SPoT, ZoneDirector, and ZoneFlex are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other product or company names may be trademarks of their respective owners.

Media Contact
Mark Priscaro
Ruckus Wireless
+1 925-367-5505



Photo -
Photo -
Logo -


SOURCE Ruckus Wireless, Inc.