LOS ANGELES, April 23, 2014 /PRNewswire/ -- SADA Systems, global leaders in providing cloud computing and strategic IT solutions, announces it is providing a new holistic cloud managed service for Microsoft Office 365: SADA CloudServ. SADA CloudServ delivers ongoing support for any organization's Office 365 environment, helping to fill any resource gaps and reduce long-term administrative overhead with proactive monitoring, escalation and incident management, and bi-annual cloud reviews.
SADA Systems' cloud managed service consists of a comprehensive package that combines a sophisticated tool to deliver data-driven reports of Office 365 services and usage, paired with account management services to see how that usage could be improved. SADA CloudServ also includes escalation and incident management, where SADA Systems will work on their client's behalf with Microsoft to quickly resolve any issues that may arise, leveraging the company's partner-experience and access to exclusive programs to aid remediation, including access to Microsoft's corporate network. SADA Systems' cloud managed service approach maximizes an organization's investment into the Office 365 platform by ensuring smooth performance of their cloud services on a monthly basis. This includes any on-premises maintenance and monitoring of all servers that touch Office 365, including Exchange hybrid servers, Directory Synchronization (DirSync), Active Directory Federation Services (ADFS) and Simple Mail Transfer Protocol (SMTP) relay servers.
"The SADA team is proud to elevate our Office 365 services offering with SADA CloudServ," said Russel Buetow, National Director of Sales, SADA Systems. "These cloud managed services give us the ability to proactively remediate any issues our clients may have with the Office 365 platform, while also providing consistent service management feedback to ensure solutions are being used to their optimal potential."
As one of only 35 Microsoft National Systems Integrators (NSIs), SADA has demonstrated competency and expertise in Office 365 deployment, migration and implementation services for the enterprise, SMB, education and public sectors. The company has expanded its business with SharePoint consulting and custom development as well as Microsoft Azure infrastructure deployment and support services in recent years. SADA Systems adds its new cloud managed services offering, SADA CloudServ, to its repertoire of Office 365-related services.
About SADA Systems
Founded in 2000, SADA Systems, Inc. is a privately-held global leader in providing cloud computing and strategic IT solutions to organizations worldwide. SADA Systems is a National Systems Integrator (NSI) and premier Microsoft Cloud Accelerate Partner with Gold Competency specializing in Office 365 deployment, migration and implementation services. SADA Systems also provides SharePoint consulting and custom development, Microsoft Azure infrastructure deployment and support services, and Yammer enterprise social consulting. One of the first Cloud Accelerate Partners worldwide, SADA develops solutions to business problems through the implementation of cloud technologies, processes and systems. SADA houses an expert team of Microsoft Virtual Technology Solution Professionals recognized for excellence and innovation - SADA was recently named a 2013 Cloud Partner of the Year finalist. Visit www.sadasystems.com.
SOURCE SADA Systems