LOS ANGELES, March 5, 2014 /PRNewswire/ -- SADA Systems, global leaders in providing cloud computing and strategic IT solutions, updates its Infrastructure Management Services (IMS). SADA's Infrastructure Management Services leverages a high performance team whose delivery methodology is built off the best practices provided by the Information Technology Infrastructure Library (ITIL), a set of principles for IT service delivery that focuses on IT and business alignment. SADA's IMS team provides personalized IT managed services support paired with premier IT consultative services, backed by 10 years of in-field experience across a broad spectrum of both on-premise and cloud infrastructure.
SADA's IMS team has over 60 years of combined experience with a holistic skillset that spans a breadth of expertise ranging from virtualization and networking, to systems, software, security and voice technologies. IMS services helps to streamline business operations by automating the management and security of an organization's IT environment through a proactive ticketing system.
SADA Systems offers an Infrastructure Management Plan built for the needs of business, and includes a comprehensive reporting engine to capture information related to preventive maintenance activities such as what security patches were applied, which anti-virus updates occurred, as well as which maintenance tasks and backups were completed, and more. Additional features of SADA's Infrastructure Management Services include 24/7 PC and server monitoring, providing unique tiers of multiple levels of live support, with proactive notifications through phone, text and email to an engineer, and an expert IT Service Desk, designed with ITIL initiatives to adhere to best practices for IT service delivery.
"We're proud to update our Infrastructure Management Services with a delivery model that adheres to enterprise-class standards," said Russel Buetow, National Director of Sales at SADA Systems. "From server and IT procurement to expert IT consulting and managed services, our team has driven all our efforts to help our clients get the personalized support they need to drive forward business results."
Founded in 2000, SADA Systems, Inc. is a privately-held global leader in providing cloud computing and strategic IT solutions to organizations worldwide. SADA is a Google Apps Premier Enterprise Partner and Microsoft National Systems Integrator with Gold Competency, with proven expertise in the management of cloud and IT infrastructures for organizations including enterprise, SMB, government and education. SADA provides complete managed IT services paired with strategic IT infrastructure consultative services. Listed on INC 5000 America's Fastest Growing Private Companies 6 years and ranked Top 20 in Los Angeles Business Journal Top 100 Fastest Growing Private Companies, SADA prides itself on continuous innovation, strong partnerships and exceptional service.
For more information, visit www.SADASystems.com.
SOURCE SADA Systems, Inc.