Sears®, Kmart® Team to Expand Free Store Pickup to More Than 2,000 Locations Cross store pickup options for Shop Your Way members shopping sears.com or kmart.com creates added convenience
HOFFMAN ESTATES, Ill., July 8, 2014 /PRNewswire/ -- Sears and Kmart, two leading integrated retailers focused on making shopping easier for Shop Your Way members and customers, are introducing a unique online/in-store collaboration to allow pick up of sears.com or kmart.com orders at any of each other's stores – more than 2,000 locations nationwide – ready in five minutes or less.
"Sears was the first broadline retailer to provide the convenience of free buy online pick up in store more than 12 years ago, and we continue to introduce integrated offerings to help our members shop on their own terms," said Imran Jooma, executive vice president, Sears Holdings. "Leveraging the breadth of both Sears and Kmart's online and in-store networks means more convenience for members and opens an even wider brand-name product selection available to fans of both stores."
Sears and Kmart customers are increasingly taking advantage of integrated shopping experiences – 60 percent of online sales are multichannel transactions and last quarter, online and multichannel sales increased 26 percent over the prior year.
Sears and Kmart are rolling out the expanded service well before back-to-school season, when customers may need particular items from Sears or Kmart, but only have one of those physical stores close to their homes. For example, a member may want to purchase school supplies from Kmart, and a Sears store is much closer to their home than the nearest Kmart. Now that member can buy online at kmart.com and pick up at a Sears store. Similarly, a member may need a particular Craftsman power tool from Sears. The member can order the tool online at sears.com and pick it up for free at any nearby Kmart store.
"We're excited to build on the success of this popular, convenient Free Store Pickup option with 2,000 Sears and Kmart stores, regardless of whether you order from sears.com or kmart.com, and have it ready for pickup in five minutes or less," said Leena Munjal, senior vice president, Sears Holdings. "The service also makes exclusive brands – like Sofia by Sofia Vergara and Adam Levine at Kmart, and Bongo and Outdoor Life at Sears – available for free pickup at hundreds of new locations."
How Free Store Pickup at Sears or Kmart works:
- Look for items marked "Free Store Pickup" on sears.com or kmart.com
- Before adding the item to the cart, select Free Store Pickup and the preferred pickup location – any Sears or Kmart nationwide
- The order ships to the chosen store and the customer receives an email confirmation when it is ready for pickup
- The customer has three pickup options – each ready in five minutes or less:
- Arrive at the store and pick up at the convenient Merchandise Pickup area
- Or select Free Anyone, Anywhere Pickup and send a friend or family member to pick up the purchase
- Or select In-Vehicle Pickup for a Sears store pickup and an associate will then bring the item out to the car
The Shop Your Way channel on YouTube features a video demonstration that illustrates the ease and convenience of Free Store Pickup at Sears or Kmart.
About Shop Your Way
Shop Your Way is a free social shopping destination and rewards program offering millions of products, personalized services, and advice. Through a network of retail partners and service providers, members can shop, compare, purchase items and earn points to use on future purchases. Members also enjoy special pricing, exclusive sales, events, access to celebrity brands and sweepstakes. And through the unique social community on shopyourway.com members can research and browse products, create wish lists, poll friends and family and even get advice from experts to help choose the products and services that best meet their needs.
There is no minimum purchase required for Shop Your Way members to redeem points and points can be used toward purchases across countless product categories. Download the free Shop Your Way app available on iTunes or Google Play.
About Sears Holdings Corporation
Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve our members – wherever, whenever and however they want to shop. Sears Holdings is home to Shop Your Waytm, a social shopping platform offering members rewards for shopping at Sears and Kmart as well as with other retail partners across categories important to them. The company operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation, with more than 2,350 full-line and specialty retail stores in the United States and Canada. For more information, visit www.searsholdings.com.
SOURCE Sears Holdings Corporation