TeamCALL Gateway for OPC provides the ability to gather data from one or more OPC DA or OPC HDA compliant servers and dispatches incidents to team members capable of servicing the incident or request. TeamCALL Gateway for OPC can used as an input for a 3-stage call button interface where a call or request is made, once the member arrives he pushes the button a 2nd time to acknowledge attendance and once the work has been completed the button is pressed a 3rd time.
The addition of these two new Gateways to the TeamCALL product line significantly expands this offering. This enables other systems and processes to leverage an automated dispatch and scheduling solution freeing supervisors to assist the team in managing critical events, says Scott Burns, SeQent's Chief Technology Officer (CTO).
SeQent is an early pioneer and leading software provider in the Industrial Internet of Things (IIoT) space and provides a software bridge between Alarms & Events that occur in plant floor equipment, application, systems and pushes information to textual and visual devices. This enables hourly and salaried workers to make better informed decisions that improve productivity and quality, while increasing plant floor visibility and profitability. Creating new or utilizing the logic and business rules already set up, KPI's can proactively be sent to MOTOTRBO™ digital radios, Cisco Instant Connect clients, pagers, PC's, smartphones as well as LED/LCD displays and tablets.
The company is privately held and headquartered in London, Ontario Canada. For further information, please visit http://www.SeQent.com or e-mail: sales@SeQent.com
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/seqent-announces-the-expansion-of-teamcall-to-include-gateways-for-servicenow-and-opc-300337831.html