GLENDALE, Calif., Jan. 23, 2017 /PRNewswire/ -- ServiceTitan, the leading provider of business management software for plumbing, HVAC, and electrical residential contractors, was named as a Finalist today in the categories' Customer Service Department of the Year and Front-Line Customer Service Team of the Year in the in the 11th annual Stevie® Awards for Sales & Customer Service. As a Finalist, ServiceTitan will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
The awards are presented by the Stevie Awards, which organizes seven of the world's leading business awards shows including the prestigious International Business Awards and the Stevie Awards for Great Employers.
"One of the goals of ServiceTitan is to have unparalleled, friendly customer service as well as experts ready to help customers with any issues they may have," said Ara Mahdessian, co-founder and CEO of ServiceTitan. "We have put a lot of hard work into the training program to make our support consistent, rich and helpful. These awards are a tribute to our team's dedication to our customers."
More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition, an increase of 10% over 2016. Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges. Entries were considered in 61 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 53 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
"This year's first-round judges were treated to many inspiring stories of sales, customer service and business development success around the world," said Michael Gallagher, president and founder of the Stevie Awards. "The final judges will have a tough task to determine the Gold, Silver and Bronze Stevie placements from among the Finalists. We look forward to announcing the results at the awards gala in Las Vegas next month."
The final results will be announced during a gala banquet on Friday, February 24 at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
ServiceTitan has also been nominated as a finalist in the People's Choice Stevie Awards for Favorite Customer Service. Voting began today and concludes on Feb. 10. You can vote for ServiceTitan here and enter the code Q722P.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile solution for field techs, and QuickBooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.
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