Shatter Buggy Opening in Las Vegas, Bringing Fast, Friendly iDevice Repair to Residents and Visitors

DENVER, Sept. 3, 2013 /PRNewswire/ -- Giving new meaning to the city's famous marketing tagline, Las Vegas is now home to its own Shatter Buggy franchise. The iDevice repair company offers a unique service, going straight to the customer and fixing broken screens and LCDs or malfunctioning batteries. Local entrepreneur Keenan DeCock is opening the franchise, and he's excited to serve the city he calls home.

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In 2012, nearly 40 million people visited Sin City, from newlyweds to retirees; over 21,000 conventions played host to 5 million delegates. That's a huge market of people with iDevices, thousands of which are dropped, sat on, stepped on or otherwise damaged.

"With Shatter Buggy, it's now safe to say 'what breaks in Vegas, gets fixed in Vegas,'" remarked DeCock. "I envision both tourists and local residents getting ample mileage from this repair service. After all, the alternative to repairing a broken screen is to go to your wireless carrier's store or an Apple store and wait to receive a replacement. If you don't have insurance, that's a costly proposition. Shatter Buggy is hands down a better way."

DeCock discussed his reasoning for choosing Shatter Buggy as his path into business ownership: "I had been a Shatter Buggy customer before and was extremely pleased by the service as well as intrigued by the business model. I appreciate the way the company has combined innovation with customer service. Many companies like to throw around the term 'customer-centric,' but with Shatter Buggy, it's more than a buzzword—it's the foundation of the business."

Shatter Buggy's customer service innovations have put the company in a class by itself, if it wasn't already. Thanks to an efficient scheduling system, customers can set up precise appointments rather than 2 or 4-hour blocks of time. Technicians arrive in one of the company's signature Smart Cars. Shatter Buggy uses high quality replacement parts and warranty coverage protects parts and labor for six months. For customers, these perks add up to an economical, reliable way to quickly return their iPhone, iPad or iPod back to full health.

"Our business makes for an exceptional franchising opportunity, thanks to the low entry cost and ready-made market," explained Shatter Buggy Founder and former commercial pilot Benjamin Head. "Beginning with the release of the first iPod in 2001, the penetration of iDevices has been nothing short of incredible. Last year alone, Apple sold 35 million iPods, 58 million iPads and 125 million iPhones. All of those iDevices represent the potential market for Shatter Buggy, and it's only expected to grow."

Since its founding a little over a year ago, Shatter Buggy has experienced remarkable growth, generating a loyal customer base and piquing the interest of potential franchisees from coast to coast.

About Shatter Buggy

Founded in 2012, Shatter Buggy is a customer-centric iDevice mobile repair business that utilizes a fleet of Smart Cars to go directly to customers via its exclusive "Come to ME" service. The company focuses on fixing shattered screens and back glass, along with replacing inoperative batteries. Whether customers are at home, work, school, Starbucks, or anywhere else, a Shatter Buggy technician will arrive promptly at the scheduled time to expertly repair their device and bring it back to life. Learn more at


Kyle Rutten, Public Relations Director  

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SOURCE Shatter Buggy


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