Sikka Software Integration with RingCentral Enables Dental Office Staff to Efficiently and Professionally Interact with Patients

Integration enables instant access to patient records and appointment schedules when a patient calls

Feb 25, 2016, 08:35 ET from Sikka Software

CHICAGO, Feb. 25, 2016 /PRNewswire/ -- (Chicago Dental Society Midwinter Meeting) Sikka Software, the Practice Optimizer Company, will showcase a new, innovative app at the Midwinter Meeting. Integrated with RingCentral, a leading provider of cloud business communication and collaboration solutions, the app facilitates excellent customer service through professional phone interactions. Studies show that improved phone interactions can save a practice as much as $2,800 per month.

Photo - http://photos.prnewswire.com/prnh/20160224/337086
Logo -  http://photos.prnewswire.com/prnh/20160224/337085LOGO

The app, Call Optimizer, presents the information that the dental staff needs to have a positive and effective patient interaction. When the patient calls, a box automatically appears on all of the enabled computer screen displaying relevant information that is integral to the patient's care.

  • Previous and upcoming appointments: Know the course of treatment for the patient so staff can quickly address questions and book future appointments.
  • Accounts Receivable: Outstanding balances becoming increasingly challenging to collect on as time passes. Know how much money is owed during each call, allowing your staff to initiate payment and discuss billing questions.
  • Insurance Benefits: With each call, the remaining benefits are displayed so that the front desk can communicate potential costs of upcoming procedures.
  • Notes: Keep track of the most recent patient notes, so appropriate courses of treatment can be scheduled ensuring the patient receives excellent care.

"Front desk staff spends hours each day looking up patient details to answer phone inquiries and set up appointments. This delays the answering of other incoming calls and causes extended wait times for patients. With Call Optimizer, all the relevant information is automatically presented, allowing dentists to save as much as $2,800 a month and improve relationship with their patients." – Vijay Sikka, CEO of Sikka Software

By integrating with RingCentral's communications platform, Sikka Software can access a robust cloud business communication suite designed for today's mobile and dispersed workforces. In early 2015, RingCentral launched the developer platform to make it feasible for any business application to integrate with its powerful communications platform.

Visit Sikka Software at Booth 434 at the Chicago Dental Society Midwinter Meeting to learn more. Those who stop by are eligible for a special price of $75 month, a savings of over 60%.

About Sikka Software
Sikka Software provides a platform for small and medium-sized business healthcare apps. The company's products help healthcare providers and other small businesses optimize their business via a series of easy to use cloud-based applications. With over 32 apps built on Sikka Platform Cloud with over 17,000 installations, Sikka Software is the leader in the US Dental, Animal Health and Hearing Care markets. The company is now supporting a real time optimization and information network with providers, patients, consultants, manufacturers and financial service provides.

A privately-held company, Sikka Software is headquartered in San Jose, California with offices in the United States and in India. More information may be found at www.sikkasoftware.com.

 

Media Contact:
Geoff Martin
Sikka Software
408-876-4040
Email

Alitta Boechler
Sikka Software
408-359-3014
Email

SOURCE Sikka Software



RELATED LINKS

https://www.sikkasoft.com