OMAHA, Neb., June 16, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced it is actively expanding its customer care call center in Omaha, Neb. This increase entails hiring 200 new positions to support an expanding global satellite TV client. The newly hired Omaha associates will provide inbound customer care support along with selling additional features and programs.
"As we strive to mean more to our clients, the expansion is a direct result of our commitment to meet client objectives and provide outstanding customer experiences. These positions will begin as soon as the third week of June," said Demi Roseman, site director of Sitel's Omaha facility. "We continue to create deeper relationships with our clients, through better processes, cutting-edge technology and outstanding performance from our people."
In an effort to recruit new employees, Sitel is working closely with the community, colleges and will host an onsite job fair at Sitel, located at 7720 Crown Point Avenue, on Wednesday, June 18, 2014 from 10:00 a.m. – 7:00 p.m. and on Saturday, June 21, 2014 from 10:00 a.m. – 2:00 p.m. Prospective applicants interested in joining the talented team in Omaha are encouraged to bring their resume and learn more about the openings during the onsite job fairs. Candidates can also apply online through Sitel's "Careers" section at www.sitel.com. Previous customer service experience and strong computer knowledge are preferred.
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry experience, Sitel's 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel's global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.