BARTLESVILLE, Okla., April 3, 2013 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced that it is adding 100 agents and support staff to support new business and growth opportunities with current clients.
Sitel is working closely with the Oklahoma Employment Security Commission and hosting an onsite job fair on Thursday, April 4, 2013 from 11:00 a.m. to 7:00 p.m. at the company's facility at 3001 E. Frank Phillips Blvd. Prospective applicants interested in joining the talented team in Bartlesville can also apply in Sitel's "Careers" section at www.sitel.com. Previous customer service experience and strong computer knowledge is preferred.
The Sitel site will be adding a new line of business for one of the largest cable entertainment and broadband services provider in the country. The newly hired Bartlesville associates will provide high-quality customer support via inbound calls.
Additional customer experience agents and roles to support growing programs are also needed for existing clients: a leader in secure online banking and personal finance solutions and a major nationwide home warranty company.
Sitel anticipates this growth will create several career path opportunities for frontline coaches and future operations managers. Career path development is a foundational building block for Sitel. Sitel has a long reputation for promoting team members through the ranks to management positions. The company makes a significant investment in training and providing on-going learning opportunities to grow valuable career skills.
"In Bartlesville, Sitel continues to grow as a result of the service provided by our outstanding employees. This commitment to service, is affording us the opportunity to hire 100 more qualified customer service professionals during April and May," said Paul Peterson, site director of Sitel's Bartlesville facility.
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 28 years of industry experience, Sitel's 58,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel's global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 120+ domestic, nearshore and offshore centers in 24 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.