HENDERSON, Nevada, December 22, 2015 /PRNewswire/ --
Screen-Magic Mobile Media announced today that its flagship product SMS-Magic a Business Texting Application has received its 100th customer review on the Product's Salesforce AppExchange listing page.
"We are very happy and excited to receive so many positive customer feedbacks about our product and support," said Karan Seth, Director of Sales and Customer Support, Screen-Magic. "This is a great milestone for us; we couldn't have achieved this without the commitment of our product development, sales and customer support team. Our management and marketing directions are extremely customer focused. Fortunately, for us, Nitin (CEO, Screen-Magic) and Sandip (CTO, Screen-Magic) both are very much passionate about customer experience and satisfaction; as a result, there is a sync between the promises we make and the solution we offer," he added.
While the SMS-Magic team is celebrating the milestone of getting passed 100 reviews, happy customers of SMS-Magic also join hands to share the joy and congratulate the team.
Caroline Flaherty, Relationship Development Specialist at CMG Financial, said "Congratulations on earning the respect and appreciation of the whole app exchange community. It is because of your professionalism, knowledge of niche industries and the willingness to develop relationships, that your team has reached such success! I cannot express my gratitude for the excellent experience and impressive service your team has provided, and I feel fortunate to have the opportunity to work with such responsive, knowledgeable and most importantly, client-dedicated company." The company is using SMS-magic for over three years now.
"Congratulations on receiving 100 reviews on the AppExchange. It has been amazing to see the growth of SMS Magic over the years and it has been a privilege working with you. I look forward to seeing what else your team can achieve over the coming years," said Tom Caesar, Managing Director, Positive Group.
"Congratulations to SMS Magic! Since we began our journey with you, we have nothing but a great experience with SMS Magic. The team is very supportive and want to make sure we are happy. We can't thank your team enough for the continued support," said David Farrar, Executive Assistant, AbbyJenn, LLC. an SMS-Magic user for over two years.
SMS-Magic has been the highest reviewed application in the Business Texting (SMS) Solution space for years now, with the 100th review SMS-Magic team is celebrating a new milestone. The company has an average rating of 4.7 out of 5. Most of the reviews written are, appreciating the customer supports team or acknowledging the individual representatives and how the product features has helped the companies to scale their business.
"We thank all our customers for their time to review us, and for their continued support. A positive feedback is the acknowledgement of all the hard work we do and what keeps us motivated above all. It is this inspiration that has transformed us from a group of individuals to an elated and energetic team who are always eager to go that extra mile to ensure client satisfaction," said Jyoti Nimbalkar, Team Lead, Technical Support, Screen-Magic.
Delighted with the achievement Nitin Seth, CEO, Screen-Magic Mobile Media said, "Since the day of inception, Screen-Magic as a company and SMS-Magic as a product, is growing at a 3x pace every year, and we hope the number of happy customers also grows in the same or better ratio. I am proud of my colleagues and the team who are doing such a fantastic work to live up to the high standards of customer expectation and experience."
A native application built on the Salesforce1 platform, SMS-Magic is one of the leading business texting solutions powered by Screen-Magic. SMS-Magic is a highly rated application on Salesforce AppExchange that facilitates Salesforce users to enable text automation with workflow rules and schedule SMS campaigns with standard or custom SMS templates from within the Salesforce console. SMS-Magic is successfully used by over 800 customers across the globe.
Manager - Marketing & Communication
Screen-Magic Mobile Media
SOURCE Screen-Magic Mobile Media