LOS ANGELES, Dec. 16, 2015 /PRNewswire/ -- Southern California Gas Company (SoCalGas) today opened a new Community Resource Center in the Porter Ranch Town Center, as work continues to stem the flow of natural gas from a leak at the Aliso Canyon Storage Field. The center will offer guidance on securing temporary accommodations, how to file a claim, and how to get free home air filtration and weather stripping to reduce odor.
The Community Resource Center will be open from 10 a.m. to 8 p.m. Monday through Friday and from 10 a.m. to 4 p.m. on weekends. It is located at 19731 Rinaldi St., just south of Ralphs grocery store in the Porter Ranch Town Center.
"We know that this situation has been frustrating and confusing for many families in the Porter Ranch community, and we apologize. Our new Community Resource Center will provide another way for them to get the information they need," said Gillian Wright, vice president of customer services for SoCalGas. "We share everyone's concerns about this leak's ongoing impact on the community and the environment, and we are working as quickly and as safely as possible to stop it."
The opening of the center is one of several ways SoCalGas recently bolstered its communications efforts with the community. Those efforts include:
- A Community Advisory Committee is being established to serve as a channel for information and feedback from the community.
- A new dedicated website, www.AlisoUpdates.com, was launched to provide updates on the relief well progress, air quality monitoring, community resources and all other relevant information.
- New communications channels were established for regular updates, including email, phone, text, calls and social media.
Work continues to stem the flow of natural gas at the storage field. Work began Friday, Dec. 4, to drill a relief well that will enable SoCalGas to pump fluids and cement through the relief well into leaking well to stop the flow and permanently seal it. The relief well drilling process is expected to take three to four months.
Anyone with questions or concerns about the leak can contact the company via email at email@example.com or 818-435-7707.
About SoCalGas: Southern California Gas Co. has been delivering clean, safe and reliable natural gas to its customers for more than 140 years. It is the nation's largest natural gas distribution utility, providing service to 21.4 million consumers connected through 5.9 million meters in more than 500 communities. The company's service territory encompasses approximately 20,000 square miles throughout central and Southern California, from Visalia to the Mexican border. Southern California Gas Co. is a regulated subsidiary of Sempra Energy (NYSE: SRE), a Fortune 500 energy services holding company based in San Diego.
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SOURCE Southern California Gas Company