WASHINGTON, Aug. 21, 2014 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: SolarWorld Solar Systems
Hazard: SolarWorld solar panels installed with bare-copper grounding lugs can corrode which could result in a faulty ground circuit, posing an electric shock, electrocution or fire hazard.
Consumer Contact: Contact SolarWorld toll-free at (877) 360-1787 from 9 a.m. to 6 p.m. PT Monday through Friday or online at www.solarworld-usa.com and click on the "Product Safety" tab for more information.
To see photos of the recalled product, go to http://www.cpsc.gov/en/Recalls/2014/SolarWorld-Recalls-Solar-Systems-With-Copper-Grounding-Lugs/
Units: About 1.3 million in the U.S. and 210,000 in Canada
Description: This recall includes SolarWorld solar systems installed with bare-copper grounding lugs installed after June 1, 2010. These solar systems use energy from the sun to generate electricity within a system circuit. The installation instructions for SolarWorld solar systems sold after June 1, 2010 called for the use of GBL-4DB lugs for grounding. SolarWorld has revised these installation instructions to explicitly call for tin-coated lugs, specifically Ilsco part number GBL-4DBT. "T" is for tin-coated and indicated by the silver color of the lug.
Incidents/Injuries: The firm has received one report of corrosion related to the bare copper lugs. No injuries have been reported.
Remedy: Customers may be able to identify from the ground whether a tin-coated lug (silver) or a bare-copper lug (brown) has been used on their solar panels. Consumers who can identify the improper lugs should contact SolarWorld for replacement. If customers cannot determine which grounding lugs were used, they should contact SolarWorld to have an authorized SolarWorld agent inspect the installation and replace the lugs with tin-coated grounding lugs or equally safe alternative remedy at no cost to consumers. SolarWorld is requesting that distributors and others remove SolarWorld's installation instructions dated before June 2014 from their websites or other commercial information sources.
Sold by: SolarWorld installers and distributors, or other distribution companies from June 2011 to June 2014 for about $1,000 to $10,000 depending on system size.
Distributor: SolarWorld Americas, of Camarillo, California, a subsidiary of SolarWorld AG, of Bonn, Germany.
Manufactured in: U.S.
Note: Health Canada's press release is available at http:// http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/41103r-eng.php
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
Link Text: View CPSC contacts for specific areas of expertise
SOURCE U.S. Consumer Product Safety Commission