PARSIPPANY, N.J., Sept. 28, 2012 /PRNewswire/ -- Solix, Inc., the leader in Qualification Process Outsourcing (QPO) for government and commercial customers, today announced it has been selected to provide multiple services for a state's employee charitable campaign program.
The customer was seeking a vendor who could assume full responsibility for program operations and funds management while enhancing employee access to all charities and improving program efficiencies. Solix, which earned the contract through a bidding process, offered an integrated solution that will help the program achieve several objectives including the standardization of accounting and reporting of contributions, quicker delivery of contributions to charities, greater transparency and modernization of the program by migrating it from paper to web-based processes.
In addition to consulting and accounting services, Solix will provide:
- Charity eligibility determination and qualification processing
- Campaign support and training for volunteer campaign coordinators
- Communication services for campaign volunteers, donors, and charitable organizations
- Donation collection and disbursement to employees' designated charities
- Database management and performance reporting
- Implementation and support for an online platform enabling online donations and program information
- General program management and administrative support
Solix QPO includes a comprehensive suite of services that offer the expertise and end-to-end technology and process management required to determine an applicant's eligibility for participation in a program. The suite is comprised of Complex Program Administration (including business processes, program management and business intelligence reporting), Eligibility Determination Outsourcing (including application processing and data management), and Customer Communication Management (including outreach, Interactive Voice Response (IVR), and inbound/outbound interactions).
Solix has a distinguished record of effectively serving public benefit programs of national and state agencies and increasing their efficiency and performance while reducing waste, fraud and abuse. Government customers have selected Solix as a critical partner for public-private initiatives aimed to maximize results for programs that range from providing discounted utilities for low-income residents to supporting technology infrastructure for schools and libraries and providing affordable access to broadband as well as computers to disadvantaged students.
Solix's success in serving these private-public partnerships has attracted customers in the commercial industry as well. Businesses, including telecommunications, healthcare and insurance companies have also chosen Solix to help manage programs with intricate rules-based criteria that are often subject to extensive regulatory guidelines, eligibility requirements and compliance reviews.
Solix, Inc. (Solix) is a privately held, full-service, leading provider of Qualification Process Outsourcing (QPO) services to government and commercial organizations. We bring a long history of providing high value services to our customers and the community through the management of repeatable processes enabled by made-for-purpose technologies. These processes and technologies leverage the expertise of certified resources to provide our customers with optimal solutions to business problems. For more information, please visit our website at www.solixinc.com.
Media Contact: Gene King
SOURCE Solix, Inc.