Solix, Inc. to Highlight Success in Delivering Customer Care Solutions for Telecom, Healthcare & Other Industries at SOCAP International Conference in San Diego Oct 14-17th
PARSIPPANY, N.J., Oct. 12, 2012 /PRNewswire/ -- Solix, Inc., the leader in Qualification Process Outsourcing (QPO) for government and commercial customers, will be exhibiting at the SOCAP (Society of Consumer Affairs Professionals) International Conference in San Diego, California October 14th – 17th at The Hotel Del Coronado. Solix will be located at BOOTH 1 in the hotel's Exhibit Hall.
Visitors to the Solix Booth will gain insight and information about the company's Customer Care Solutions that help clients in multiple industries such as telecom and healthcare to increase efficiency, ensure market agility and promote compliance. Visitors can also learn more about Solix's program administration and qualification processing suite of services that are often combined with the customer care offerings for a comprehensive and integrated solution.
"Our ability to design and seamlessly integrate customized solutions enables clients to gain efficiencies and strengthen relationships with their customers," said Steve Peralta , Solix Sales Engagement Executive. "Whether it's a large national health insurer, wireless carrier or regional business, Solix has the proven experience and domain expertise to deliver real value. We look forward to meeting those attending SOCAP, sharing more about what we do and how we do it."
Solix offers a suite of customer care solutions that support a variety of business needs, including:
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Automated Inbound/Outbound Call Services |
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Our automated outbound platform enables us to cost-effectively disseminate program-specific communications, such as appointment confirmations or reminders for necessary paperwork or report due dates. This proactive approach increases program participation and improves program compliance. | |
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Live Agent Teleservices |
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Our live agent services encompass all staffing, training, and scheduling required for responsive and accurate customer support 24 hours a day, 7 days a week, 365 days a year. | |
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Click-to-Chat |
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Our advanced Click-to-Chat platform allows our clients to enhance the utility of their program websites and online systems by providing real-time, chat-based assistance. | |
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Product/Service Fulfillment, including data entry, direct mail and scanning (OCR) |
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We partner with our clients to deliver customized fulfillment services, often as an integrated customer care solution. |
Media Contact: Gene King
Corporate Communications,
Solix, Inc.
973-581-5320
gking@solixinc.com
SOURCE Solix, Inc.
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