Solix Lifeline Recertification Solution Delivers the Support Service Providers Need to Meet December Deadline
Scalable Solution Also Establishes the Processes & Infrastructure for Ongoing Recertifications
PARSIPPANY, N.J., June 28, 2012 /PRNewswire/ -- With just six months remaining before the first customer recertification deadline goes into effect for the Federal Lifeline program, service providers need a proven solution that will effectively and efficiently meet the program's new mandate and attain compliance. The Solix Lifeline Recertification Solution (SolixLRS), powered by Solix, Inc. - the leader in Qualification Process Outsourcing for government and commercial clients - provides the expertise, processes and infrastructure needed to addresses all recertification requirements. By choosing SolixLRS, customers enjoy a scalable solution with minimal operational disruption that enables them to meet the Lifeline deadline of December 31st. SolixLRS also strongly positions customers for recertifications in succeeding years.
As the leading provider of Lifeline qualification services, Solix is second to none in providing program processing and regulatory expertise. With SolixLRS, customer support includes:
- Notification: support for all aspects of notifications, including follow-up reminders and multilingual Customer Service Representatives
- Recertification: multiple methods for recertifying customers including Interactive Voice Response (IVR), short forms and web-based portals
- Data Management: proven and secure data capture systems, performance reporting and information integration into client systems
Solix Inc. (Solix) is a privately held, full-service, leading provider of Qualification Process Outsourcing (QPO) services to government and commercial organizations. We bring a long history of providing high value services to our customers and the community through the management of repeatable processes enabled by made-for-purpose technologies. These processes and technologies leverage the expertise of certified resources to provide our customers with optimal solutions to business problems. For more information, please visit our website at www.solixinc.com.
Media Contact: Gene King
SOURCE Solix Inc.
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