OVERLAND PARK, Kan., Oct. 29, 2013 /PRNewswire/ -- Sprint (NYSE: S) today turned on 4G LTE service in 45 more markets to provide an enhanced customer experience with faster data speeds in more places where customers use their mobile device to access the Internet, upload photos, watch videos and check social networking sites. Today's announcement also signals a major expansion of enhanced 3G service, improving coverage, signal strength and call quality. And the new 4G LTE service is now also available in parts of Manhattan, Queens and Staten Island, N.Y. Earlier this year, Sprint launched its all-new network in Brooklyn and the Bronx. With an expanding all-new 4G network across the country plus the groundbreaking Sprint Unlimited Guarantee, business people, first responders, public safety officials and consumers can get unlimited talk, text and data while on the Sprint network guaranteed for the life of the line of service.i
45 more 4G LTE markets today
Sprint already offers 4G LTE in such major cities as Atlanta, Boston, Dallas, Houston, Los Angeles, Miami, and San Juan, Puerto Rico. With today's announcement, Sprint now provides LTE service in 230 markets across the country - including New York City, providing first responders, public safety officials, consumers and business people in the most competitive market in the world with one more reason to choose Sprint.
"Today's announcement means that we are continuing our nationwide network enhancements, tower by tower, to provide even more Sprint customers the speed and power of Sprint 4G LTE," said Bob Azzi, senior vice president-Network, Sprint. "Our advanced equipment on the new 3G and 4G LTE network, provides service you can count on with faster download speeds and also provides new, state-of-the-art, compact and energy-efficient multimodal equipment." Sprint was named to the Dow Jones Sustainability Index (DJSI) North America for the fourth consecutive year and was the first U.S. telecommunications company to commit to reducing its greenhouse emissions 20 percent by 2017.
Sprint customer service earns top awards
Additionally, Sprint has greatly improved the customer experience during the past several years. According to the 2013 American Customer Satisfaction Index, Sprint is the most improved company in customer satisfaction, across all 47 industries during the last five years. And, according to The Reputation Institute, Sprint is the only U.S. telecommunications company whose reputation improved from 2012 to 2013, with scores trending upward across each of the seven reputation dimensions measured.
When you combine Sprint's top-notch customer service with one of Sprint's powerful 4G LTE devices – such as the popular Samsung Galaxy S® 4 and Samsung Galaxy Note® 3 as well as Moto X™ – it's easy to see that Sprint is the best choice in wireless. And now, with the Sprint Unlimited Guarantee, customers on an Unlimited, My WaySM or My All-inSM plan are guaranteed unlimited talk (calls to any wireline or mobile phone), text and data while on the Sprint network, for the life of the line of service. i
Customers of Sprint's industry-leading prepaid brands, Virgin Mobile USA and Boost Mobile, also benefit from the new network and expanded 4G LTE service. The Sprint 4G LTE network is also offered through Sprint Emerging & Wholesale Solutions, which offers wholesale 4G LTE service to Mobile Virtual Network Operators (MVNOs).
For the most up-to-date details on Sprint's 4G LTE portfolio and rollout, visit www.sprint.com/network.
Sprint offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint served more than 53 million customers at the end of the second quarter of 2013 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint as the most improved company in customer satisfaction, across all 47 industries, during the last five years. Newsweek ranked Sprint No. 3 in both its 2011 and 2012 Green Rankings, listing it as one of the nation's greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
i The guarantee will apply to customers on an Unlimited, My WaySM or My All-inSM plan as long as they remain on the plan, meet the terms and conditions of the plan and pay their bill in full and on time. Price and phone selection are subject to change.