'Superstorm' Hurricane Sandy 2012 Extraordinary Threat Has No Impact for Customers' Service
PEARL RIVER, N.Y., Nov. 5, 2012 /PRNewswire/ -- Blue Hill Data Services, a Computer Technologies U.S.A. LLC company, announced that Hurricane Sandy had no impact on their customers' service and did not experience any power outages. The company's production data center in Pearl River, NY operated at optimum levels as the 'highly fault tolerant, redundant data center it is. Their other data centers in Branchburg, NJ and Shelton, CT also continued to provide customer support with no interruptions. The storm was closely monitored and the company's process for Preparedness and Reliability was activated according to plan.
In preparation, notices were sent to all customers on October 26th before the storm, reacquainting them with the data center facility and the measures that were being put into place. Updates were then sent to all customers every three hours beginning October 29th until the final update on October 30th at 3:00pm: "All systems at Blue Hill Data Services continue to be fully operational. There have been no issues with the facility during the Hurricane Sandy event."
Blue Hill's production data center is a hardened, fault tolerant facility powered by two separate primary distribution utility electrical feeds, with both feeds coming into the facility by underground conduit.
This was a full team effort and customers sent notes of appreciation:
- "I want to take this opportunity to thank the staff for all the extra effort they put in this past week. The operators, production control staff and technical staff kept things running at a normal pace and never missed a beat... I especially want to thank the networking staff... Thank you again for working through these difficult circumstances. I'm sure each of you has family and home concerns to deal with and we really appreciate your team's dedication."
- "Well done! I appreciated the updates. I hope your recovery from this storm is rapid. We will keep you in our thoughts and prayers."
- "I am glad that you came through the storm well. I hope that all employees of Blue Hill Data Services faired well. We as customers, greatly appreciate their efforts."
About Hurricane Sandy
Hurricane Sandy battered the mid-Atlantic region on October 29th and 30th, with powerful gusts and storms surges that caused once-in-a-generation flooding in coastal communities of NJ, NY, and CT, leaving more than eight million people in the dark. It packed maximum sustained winds of about 80 miles per hour or higher, the National Hurricane Center said. Forecasters attributed the power of the storm to a convergence of weather systems. The storm was blamed for more than 80 deaths in the United States, with 60 people dead in the Caribbean before it made its way toward the Northeast. Explosions and downed power lines left the lower part of Manhattan and 90 per cent of Long Island in the dark, and the New York City subway system was paralyzed by flooded tunnels. The brunt of the storm seemed to be in NJ, with state officials estimating property damage to be many billions of dollars, and about a quarter of the state's population – more than two million people – without power. Overall losses from Hurricane Sandy are expected to approach billions of dollars, with NJ Governor Christie calling the estimate of losses "incalculable." President Obama approved disaster declarations for NY and NJ, and said "All of us have been shocked by the force of mother nature."
About Blue Hill Data Services
Blue Hill Data Services helps customers reduce their operating costs and minimize risk by providing fully managed data center solutions. Our world-class on-shore facilities, highly skilled and experienced staff, and reliable 24x7 services have supported clients worldwide and from all industries since 1994. Blue Hill specializes in mainframe, open systems, and AS/400 iSeries managed hosting services and dedicated DR solutions. Our differentiation is providing customized yet flexible SLAs and contracts that enable clients to work in the manner they choose, delivering total end-to-end support or specific functions as required. We are proud our client retention is 100%.
SOURCE Blue Hill Data Services
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