Synergy Home Care Offices Receive Patient Satisfaction Award
CLEARWATER, Fla., Oct. 7, 2013 /PRNewswire/ -- Synergy Home Care, a Senior Home Care company, today announced that 11 of its offices across Louisiana are recipients of the Top 25 Patient Satisfaction Award of Distinction presented by Fazzi Associates. The offices provide home health care to patients in the following communities: Alexandria and Marksville -- Central Region; Shreveport, Natchitoches and Coushatta -- Northwest Region; Hammond and Mandeville -- Northshore Region; and Lafayette, Jennings, Opelousas and Lake Charles -- Acadiana Region.
Those agencies have placed in the top 25 percent of Fazzi Associates' Patient Satisfaction National Database, which ranked overall patient satisfaction results from the 2012 Home Health Care Consumer Assessment of Health Care Providers and Systems Survey (HHCAHPS®). The award is presented annually and winners are published on www.fazzi.com/patient-satisfaction-award-of-distinction.html.
"We appreciate our patients taking the time to provide their feedback, recognizing Synergy Home Care for meeting and exceeding their expectations," said Billy Grau, Regional Vice President of Sales & Operations for Synergy Home Care. Seeing our patients recover and rank us with high marks for our quality care and compassion is what it is all about. That's why we do what we do," Patricia Hanks, RN, Director of Accreditation and Regulatory, added, "We are so pleased with our staff! We knew they provided exceptional patient care and now that exceptional care is reflected in one of the top national databases."
The HHCAHPS survey is provided to all home health care patients covered by Medicare. Patients are asked how well the agency communicated and discussed medicines, pain and home safety; if care was provided in a professional way; how they would rate the agency overall; and how strongly they would recommend the agency to others. Publicly reported results are available through www.medicare.gov/homehealthcompare.
About Synergy Home Care
With 17 offices across Louisiana, Synergy Home Care, a Senior Home Care company headquartered in Clearwater, Fla., has been treating seniors with quality home health care services for more than 15 years. Synergy Home Care in Louisiana and Senior Home Care in Florida have 47 branch locations and 1,800 employees, combined. A Senior Home Care office in Sunrise, Fla. (formerly called Med Tech Services) is also a recipient of the Top 25 Patient Satisfaction Award. Working in conjunction with patients' physicians, the companies' clinicians combined treat more than 50,000 seniors each year in their homes and assisted/independent living facilities. For more, visit www.seniorhomecare.net.
SOURCE Synergy Home Care